Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My computer says I don't have permission to download the new version for Firefoc, why?

  • 1 reply
  • 9 have this problem
  • 11 views
  • Last reply by cor-el

mmyrom
mmyrom
more options

I tried to update firefox and a window comes up saying I don't have permission to access some of the download.

I tried to update firefox and a window comes up saying I don't have permission to access some of the download.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.