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Website is displaying too large in firefox. How can I fix the display of the website. And it's not ALL websites, just mas.org

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  • 27 have this problem
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  • Last reply by Helper7677

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The website was displaying fine in Firefox, and now it appears too large. Many websites are fine, but for some reason my companies website is displaying at like 200%. It's mas.org

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Did you Zoom In on the site at some time and not reset it before leaving the site? Try Ctrl+0 (that's a zero) while on that page to reset the zoom level for that site. See:



You have multiple copies of some plugins that could cause you problems. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins in Tools > Add-ons > Plugins

  • Adobe Reader
    • Adobe PDF Plug-In For Firefox and Netscape (version not listed)
    • Adobe PDF Plug-In For Firefox and Netscape 8.2.3
  • Adobe Flash
    • Shockwave Flash 10.0 r45
    • Shockwave Flash 10.1 r53

See if the following are in the C:\Program Files\Mozilla Firefox\plugins folder:

  • nppdf32.dll (that's the Adobe Reader (PDF) plugin)
  • npswf32.dll (that's the Adobe Flash (Shockwave Flash) plugin)

Those files should not be in that plugins folder. If they are, either:

  • rename them by putting an X at the beginning of each of the file names
  • move them to a safe place on your hard drive when you can find them later
  • delete the files

Now recheck your plugins in Tools > Add-ons > Plugins to see if there is just one each of the Adobe PDF and Shockwave Flash plugins.

Also see:



Other issues that need your attention

The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Adobe PDF Plug-In For Firefox and Netscape (see above; both versions appear out of date)
  • Shockwave Flash (see above; both versions are definitely out of date)
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
    • Version 1.6.0_22 had major security update
    • Current version 1.6.0_23 has no security update, but according to Oracle/Java has stability improvements
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
      • Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link: ftp://ftp.adobe.com/pub/adobe/reader/
        • Choose your OS
        • Choose the latest #.x version (example 9.x, for version 9)
        • Choose the highest number version listed
          • NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
        • Choose your language
        • Download the file
        • Windows: choose the .exe file; Mac: choose the .dmg file
    • Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    • After the installation, start Firefox and check your version again.
  4. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  5. Update the Java plugin to the latest version.

Modified by Helper7677