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How do I get hyperlinks that I put into outbound email to appear as active links when recipient opens their email?

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  • 1 has this problem
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  • Last reply by cor-el

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My outbound email often has a website hyperlink included that I want the recipient of the email to be able to click on and open without having to cut and paste the link into a browser window. None of my links are appearing as active when recipient gets them. How to I change my settings or what do I need to do to get these links to appear active?

My outbound email often has a website hyperlink included that I want the recipient of the email to be able to click on and open without having to cut and paste the link into a browser window. None of my links are appearing as active when recipient gets them. How to I change my settings or what do I need to do to get these links to appear active?

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There is usually a toolbar button in the editor to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each.