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Firefox Sync doesn't recognize my version of Firefox, won't install

  • 3 replies
  • 12 have this problem
  • 28 views
  • Last reply by diviesti

crazedartist
crazedartist
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Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Chosen solution

Your UserAgent is probably messed up by something you installed.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Read this answer in context 👍 2

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Your UserAgent is probably messed up by something you installed.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

crazedartist
crazedartist Question owner
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That worked -- thanks! (I swear I tried to search for a solution before posting, but I didn't find anything...)

Modified by crazedartist

diviesti
diviesti
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Awesome suggestiont. Your solution worked perfectly and it was a breeze. Thanks!!