Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

browser crash maybe?

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

Hi, I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10. What do you suggest me to do? Thanks for help! Br, Balint

All Replies (1)

more options

You should always give Firefox enough time to close down properly before you restart Firefox to ensure that all session data is saved to the profile folder. You can always check "History -> Recently Closed Windows/Tabs" and "History -> Restore Previous Session". If you want to restart Firefox immediately, you can use the button at the top right on the about:profiles page.

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox Title bar, especially if you have multiple windows or Private Browsing windows open to prevent losing tabs in unnoticed windows.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.