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Deleting appdata/Mozilla/Firefox didn't result in a clean install

  • 2 replies
  • 0 have this problem
  • 11 views
  • Last reply by cor-el

DebraBk
DebraBk
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Have been fighting to get back to square one after an overly enthusiastic VPN system screwed up my browsers. Not just Firefox.

I needed to do a clean install. So I followed the instructions to delete the appdata/mozilla/firefox directory.

I don't want stuff to look the way it was before the install. I just want to try to put things back together to my liking.

Is it stored somewhere else? Is the existence of a backup known?

Why can't there just be a question: "Clean install or Refresh?"

It should not be this hard

Have been fighting to get back to square one after an overly enthusiastic VPN system screwed up my browsers. Not just Firefox. I needed to do a clean install. So I followed the instructions to delete the appdata/mozilla/firefox directory. I don't want stuff to look the way it was before the install. I just want to try to put things back together to my liking. Is it stored somewhere else? Is the existence of a backup known? Why can't there just be a question: "Clean install or Refresh?" It should not be this hard

All Replies (2)

JohnQ Public
JohnQ Public
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Did you mean clean uninstall? OS version?

This would be for Ubuntu: 

   sudo apt remove firefox.
   sudo rm -Rf /usr/bin/firefox.
   sudo rm -Rf /usr/loca/firefox.
   sudo snap remove firefox.

Modified by JohnQ Public

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A clean reinstall involves deleting the Firefox program folder to ensure that all files will be replaced when you reinstall Firefox and possibly create a new profile.

Firefox uses two locations in the hidden "AppData" location for the Firefox profile folder. One location in "AppData\Roaming" for personal data like bookmarks and logins and another location in "AppData\Local" for temporary files like the disk cache.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"

Reinstall Firefox