"Video cannot be played on your device as it does not meet content protection stamdards"
Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.
I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.
Thanks for any help you may be able to offer,
/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS
Modified by James
All Replies (1)
Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
I'm on a mac running 10.13.6 and it works for me. see screenshot