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The page isn’t redirecting properly An error occurred during a connection to ...

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I now continuously get the error message: 'The page isn’t redirecting properly

An error occurred during a connection to amac.us.

   This problem can sometimes be caused by disabling or refusing to accept cookies'

when trying to log in to amac.us or clicking on email embedded links from them. They are a long-trusted site which I sometimes access several times a day and now will not work. Cookies are enabled for them. I even disabled my virus protection and it still gives the error.

Help appreciated.

I now continuously get the error message: ''''The page isn’t redirecting properly An error occurred during a connection to amac.us. This problem can sometimes be caused by disabling or refusing to accept cookies'''' when trying to log in to amac.us or clicking on email embedded links from them. They are a long-trusted site which I sometimes access several times a day and now will not work. Cookies are enabled for them. I even disabled my virus protection and it still gives the error. Help appreciated.

All Replies (1)

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Hi Brett, Let's try something simple, like clearing your cache and cookies.

  1. In the History menu, choose Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.