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Can't update password for Synch

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  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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I received a FireFox update today and lost all of my bookmarks. I tried to sign into Firefox Sync using my work email and I couldn't remember my password. I tried to reset it and when I get to the screen to enter the new password, I get a warning that says Undeliverable Email. I've tried multiple times to reset it and no luck. Any ideas on how this can be resolved?

I received a FireFox update today and lost all of my bookmarks. I tried to sign into Firefox Sync using my work email and I couldn't remember my password. I tried to reset it and when I get to the screen to enter the new password, I get a warning that says Undeliverable Email. I've tried multiple times to reset it and no luck. Any ideas on how this can be resolved?
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