Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DirecTV program Streaming downloads Synamedia player not DirecTV player. When in safe mode,get connection not secure. IE streams w/o problems.

  • No replies
  • 1 has this problem
  • 1 view
more options

1) DirecTV selected program to Stream on Win 10 PC asks to download 'DirecTV player" when done a "Synamedia/VideoGuarg.13.exe" player downloaded. Then, per instructions, because streaming did not start, manually restarted Firefox but program never streams. If program is selected again, the download "DirecTV player" starts another cycle.

2) Tried above with Firefox in Safe Mode that resulted in "Connection not Secure".

3) IE streams w/o any player downloading or problems.

1) DirecTV selected program to Stream on Win 10 PC asks to download 'DirecTV player" when done a "Synamedia/VideoGuarg.13.exe" player downloaded. Then, per instructions, because streaming did not start, manually restarted Firefox but program never streams. If program is selected again, the download "DirecTV player" starts another cycle. 2) Tried above with Firefox in Safe Mode that resulted in "Connection not Secure". 3) IE streams w/o any player downloading or problems.