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Freezes Upon Login

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Whenever I log into my financial institution's or my ISP's website, Firefox often freezes. My version is 69.0.3 on Windows 7 64-Bit. Would the Windows 7 be the problem? Is this version of Firefox more for benefit of Windows 10 users? My next computer will not be Windows as I did not get my money's worth out of seven. Too much maintenance required; and I don't need this problem. Thank you.

Whenever I log into my financial institution's or my ISP's website, Firefox often freezes. My version is 69.0.3 on Windows 7 64-Bit. Would the Windows 7 be the problem? Is this version of Firefox more for benefit of Windows 10 users? My next computer will not be Windows as I did not get my money's worth out of seven. Too much maintenance required; and I don't need this problem. Thank you.

Modified by troothteller

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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Question owner

This problem gets worse even with upgrades. Maybe I should have mentioned that the ISP where I have to login to view email is Comcast. My extensions are all disabled and I only have two extensions that come with Firefox automatically. I am getting tired of having to use the Task Manager to close out of Firefox windows when they freeze. Something on Comcast displays a message across the top of the windows stating that another window is slowing things down. This seems to happen every other time. Crazy.

This problem gets worse even with upgrades. Maybe I should have mentioned that the ISP where I have to login to view email is Comcast. My extensions are all disabled and I only have two extensions that come with Firefox automatically. I am getting tired of having to use the Task Manager to close out of Firefox windows when they freeze. Something on Comcast displays a message across the top of the windows stating that another window is slowing things down. This seems to happen every other time. Crazy.
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