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Absturz-ID: bp-25ed9216-e6d5-41a8-9b5b-a41d90181018

  • 4 replies
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

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Is there some feadback/solution to this ID?

Is there some feadback/solution to this ID?

Chosen solution

I removed this and all other plugins (renamed dll), disabled HW accelaration. No change. But start with shift and "reset firefox" did it. After that I enabled all plugins again, imported my favorites and its working fine (sofar). No crash anymore, if i shutdown firefox.

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Product Firefox Release Channel esr Version 52.7.3esr Build ID 20180322140748 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86

bp-25ed9216-e6d5-41a8-9b5b-a41d90181018 Signature: shutdownhang | PR_JoinThread | SmartCardMonitoringThread::~SmartCardMonitoringThread

MOZ_CRASH Reason MOZ_CRASH(Shutdown too long, probably frozen, causing a crash.)

Crash Reason EXCEPTION_BREAKPOINT

personal.dll = Nexus Personal

tokenapi.dll = Technology Nexus AB = Nexus Personal

lng_dede.dll = unknown LNGDEDE.ZIP = DSTswitch 2.01 german language file

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1248818 RESOLVED DUPLICATE crash in shutdownhang | WaitForSingleObjectEx | WaitForSingleObject | PR_WaitCondVar | PR_JoinThread | SmartCardMonitoringThread:: ~SmartCardMonitoringThread

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Uninstall Nexus Personal. Is the problem still there?

If the problem is gone, reinstall the program by getting the current full installer from their website.

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Chosen Solution

I removed this and all other plugins (renamed dll), disabled HW accelaration. No change. But start with shift and "reset firefox" did it. After that I enabled all plugins again, imported my favorites and its working fine (sofar). No crash anymore, if i shutdown firefox.

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That was very good work. Well done.