Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello! Why Firefox is so damn slow to sync the bookmarks... are 4 days i cannot save new bookmarks beccause firefox is late to sync.

  • 28 replies
  • 1 has this problem
  • 102 views
  • Last reply by SYSADMIN

more options

Hello! Why Firefox is so damn slow to sync the bookmarks... are 4 days i cannot save new bookmarks beccause firefox is late to sync.

Maybe i have so many bookmarks but not understand why behind a proxy your software have all these problem simple to sync my bookmarks add ons passwords ect....

are you servers full of work or what create this issue ?

THANK YOU.

Hello! Why Firefox is so damn slow to sync the bookmarks... are 4 days i cannot save new bookmarks beccause firefox is late to sync. Maybe i have so many bookmarks but not understand why behind a proxy your software have all these problem simple to sync my bookmarks add ons passwords ect.... are you servers full of work or what create this issue ? THANK YOU.

Chosen solution

Have you tried without the VPN? Otherwise, without being able to see any logs I'm unable to offer any further advice.

Read this answer in context 👍 1

All Replies (8)

more options

markhammond said

Mozilla services do not block any VPNs intentionally, but if we knew that was the problem we could investigate. As things stand now, there's zero information we can use to try and help solve your problem.

Hy markhammond !

just cannot at all copy and paste the my second and more important second firefox log at pastebin. any other way to let you have this big firefox log ?

BTW, Thank you to your support !!

more options

You could zip it up and send it to me via markh at mozilla dot com.

more options

It looks like you have over 60k bookmarks - is that accurate? If so, then I'm afraid that's going to be more than sync can handle. We are trying to make some improvements around this, but I doubt we will ever be capable of quickly syncing that many bookmarks.

more options

Actually, it looks like you have over 330k bookmarks!

more options

THANK YOU markhammond

I will surf with firefox and sync with chrome to save everything on server

more options

If you don't mind telling us - how many bookmarks do you have? How often do you bookmark things?

more options

Is that really that much?

Sync.Engine.Bookmarks	INFO	759928 outgoing items pre-reconciliation
Sync.Collection	WARN	GET request to https://sync-597-us-west-2.sync.services.mozilla.com/1.5/xxxxxxxx/storage/bookmarks?full=1&sort=index&limit=1000&offset=330000 failed: [Exception... "Abort"  nsresult: "0x80004004 (NS_ERROR_ABORT)"  location: "<unknown>"  data: no] No traceback available
Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
Sync.Status	DEBUG	Status for engine bookmarks: error.engine.reason.unknown_fail
Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed_partial
Sync.ErrorHandler	DEBUG	bookmarks failed: Error: places.sqlite#1: cannot execute operation

Modified by cor-el

more options

HELLO

I SEE LAST RESPONSE HERE IS FROM JULY.

SO MANY TIME IS PAST NOW... TOO MANY...

AGAIN YOU HAVE NOT FIXED THIS INCREDIBLE

MOZILLA SYNC SERVER LIMIT....

THIS UPDATES AFTER UPDATES...

ARE YOU ABLE TO FIX IT OR WE NEED TO SIT DOWN AND WAIT YOU DO SOMETHING FOR ANOTHER LONGER TIME ?...

JUST WHILE WAITING YOU DECIDE TO FIX THE THING I WILL CONTINUE TO SYNC USING CHROME THAT WORK GREAT AND NOT HAVE FIREFOX SYNC LIMITS.

THANK YOU

  1. 1
  2. 2