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My profile will not stay UNLOCKED! It reverts to Read Only

  • 1 reply
  • 1 has this problem
  • 45 views
  • Last reply by FredMcD

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THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it couldn't find what I was looking for and when I clicked back, I lost ALL of what I had input before - Grrrrrrrrrrrrrrrrr. So here goes AGAIN:

I had been receiving error messages whenever I tried to load FF stating that it was already running. Jumped through all the hoops of how to fix that, including unchecking the read only in profile - BTW. After unchecking that box, clicking on apply now, and waiting for the program to stop doing whatever with the files. I clicked on OK and the properties closed. When I opened it up again - sure enough the read only box was filled in! - WTH - Then I installed the newest version (yesterday and everything worked). This AM when I went to open FF I got the same error message about it running and to close it. I am getting sick enough of this to start looking elsewhere. I have been a FF user for YEARS with NO problems. Until NOW.

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it couldn't find what I was looking for and when I clicked back, I lost ALL of what I had input before - Grrrrrrrrrrrrrrrrr. So here goes AGAIN: I had been receiving error messages whenever I tried to load FF stating that it was already running. Jumped through all the hoops of how to fix that, including unchecking the read only in profile - BTW. After unchecking that box, clicking on apply now, and waiting for the program to stop doing whatever with the files. I clicked on OK and the properties closed. When I opened it up again - sure enough the read only box was filled in! - WTH - Then I installed the newest version (yesterday and everything worked). This AM when I went to open FF I got the same error message about it running and to close it. I am getting sick enough of this to start looking elsewhere. I have been a FF user for YEARS with NO problems. Until NOW.

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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.