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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Shadow110

hiroya
hiroya
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The next day after updating Windows 10 and shutting down Firefox crashes when you start up, and the same thing happens even if you request reboot.

bp-0c4446c5-b757-4755-a217-1d6551170713 bp-0f3a1d4e-4df6-4f29-aa9f-99d771170713 bp-475aff47-e978-452b-8620-dc7451170713 bp-63885bca-db92-4e55-9184-c397a1170713 bp-30ca7318-9a7c-4004-9396-fb50c1170713 bp-dc414574-23f1-4f3a-ae1b-859af1170713 bp-1cfc489e-3a09-4d02-9824-0f0ce1170713 bp-61412f7e-e751-4901-8ac7-ca3321170713 bp-56e808d9-0193-4563-b771-a0a4b1170713 bp-31fd237d-0dea-43d0-bc98-0d6471170713

The next day after updating Windows 10 and shutting down Firefox crashes when you start up, and the same thing happens even if you request reboot. bp-0c4446c5-b757-4755-a217-1d6551170713 bp-0f3a1d4e-4df6-4f29-aa9f-99d771170713 bp-475aff47-e978-452b-8620-dc7451170713 bp-63885bca-db92-4e55-9184-c397a1170713 bp-30ca7318-9a7c-4004-9396-fb50c1170713 bp-dc414574-23f1-4f3a-ae1b-859af1170713 bp-1cfc489e-3a09-4d02-9824-0f0ce1170713 bp-61412f7e-e751-4901-8ac7-ca3321170713 bp-56e808d9-0193-4563-b771-a0a4b1170713 bp-31fd237d-0dea-43d0-bc98-0d6471170713

Chosen solution

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hot-fixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

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Shadow110
Shadow110
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Chosen Solution

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hot-fixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.