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I open Firefox and an error message pops and closes before i can read it

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  • Last reply by guigs

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I open firefox, a window comes up and in the search bar something that starts with about:newaddon and it continues. Then a little window pops up that's an error and closes. This is all in the matter of 1-2 seconds

I open firefox, a window comes up and in the search bar something that starts with about:newaddon and it continues. Then a little window pops up that's an error and closes. This is all in the matter of 1-2 seconds

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HI jullian, If it has anything to do with newaddons, try to Refresh Firefox, all of the profile data will be removed and put into a folder on the Desktop called "Old Firefox Data". I recommend this because it is possible that the error is from an add on file in your profile that is no longer compatible or has been corrupted in some way.