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Can't search in location or search box; I type words but nothing happens when I press Enter or click search arrow

  • 2 replies
  • 5 have this problem
  • 13 views
  • Last reply by Dudica

Dudica
Dudica
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I had the runtime problem so I downloaded Fiefox again. However, now I cannot search for anything. I tried the suggestion about trying the Safe Mode, with add-ons disabled but it's still not letting me search for any URL or keywords. When I type anything in either box, pressing Enter or the Search arrow does nothing. Please help!

I had the runtime problem so I downloaded Fiefox again. However, now I cannot search for anything. I tried the suggestion about trying the Safe Mode, with add-ons disabled but it's still not letting me search for any URL or keywords. When I type anything in either box, pressing Enter or the Search arrow does nothing. Please help!

Chosen solution

hi Dudica, please make sure that you're not running firefox in compatibility mode: https://support.microsoft.com/en-us/kb/292533

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All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi Dudica, please make sure that you're not running firefox in compatibility mode: https://support.microsoft.com/en-us/kb/292533

Dudica
Dudica Question owner
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Thank you, Philipp! I checked and it seems that I was indeed running Firefox in compatibility mode, though I did not recall checking that option. Thanks for the prompt reply; problem solved!