Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I sign in to my online banking it allows me to see my profila and then kicks me out. When I sign in again it is fine. It is only happening with Firefox.

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by guigs

TRFCU
TRFCU
more options

When I sign in to my online banking it allows me to see my profile and then kicks me out. When I sign in again it is fine. This is happening every time I open a new FireFox window. It is only happening with Firefox. I have deleted add-ons and browsing history.

When I sign in to my online banking it allows me to see my profile and then kicks me out. When I sign in again it is fine. This is happening every time I open a new FireFox window. It is only happening with Firefox. I have deleted add-ons and browsing history.

All Replies (1)

guigs
guigs
more options

Hi TRFCU, 

I understand that when you visit your banking website and you login that the session times out.

Are cookies allowed for the site?

What are the history preferences in your Option settings?