Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does'nt gmail show up google like it does when I use IE

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

There is a icon on my google home page when I use IE. It does not show up with the google home page under Firefox. Why?

There is a icon on my google home page when I use IE. It does not show up with the google home page under Firefox. Why?

All Replies (2)

more options

Can you confirm that if you manually navigate to google.com you see the Gmail icon as you would expect? If this does work, you might be seeing Firefox's built-in home page which looks a lot like Google's home page, but isn't actually the same page.

If the little test above worked you can try this:

  • Go to google.com
  • Open Firefox preferences
  • Select the "General" tab
  • Change the "When Firefox starts" option to "Show my home page"
  • Click the "Use current page" button, and close preferences
more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also: