Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Back button Fails at [some] webpages

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by guigs

more options

Curious about Failure of Back button at some webpages; single or multiple Clicks of Back button do nothing (other than to reload/maintain current page)

Issue is not present in IE (ugh!), and I'm told does not occur in Chrome.

Latest example is Ebay listing (Won't include URL - but Item #111361480124)

Tried flushing Cache ... no fix! Per suggestion by Ebay folks: closed & re-opened browser, went to my "Watch List", Clicked on Item there to re-open listing window ... and at this point Back button works normally!?!

Insights, anyone?


FF 33.1.1, Windows 8.1, Dell XPS laptop

Curious about Failure of Back button at some webpages; single or multiple Clicks of Back button do nothing (other than to reload/maintain current page) Issue is not present in IE (ugh!), and I'm told does not occur in Chrome. Latest example is Ebay listing (Won't include URL - but Item #111361480124) Tried flushing Cache ... no fix! Per suggestion by Ebay folks: closed & re-opened browser, went to my "Watch List", Clicked on Item there to re-open listing window ... and at this point Back button works normally!?! Insights, anyone? ----- FF 33.1.1, Windows 8.1, Dell XPS laptop

All Replies (1)

more options

HI jerswing, Thank you for your question, I understand that when you click on the back button that sometimes it does not go back. It is possible to navigate to the previous page from the History menu as well.

Another trick that is even better is to right click on the back button. This will show the full list of pages navigated on. Did this work on the ebay page?