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there is a grey bar in-between my favourite bar and tabs

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Chloehorswell
Chloehorswell
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Ithink its from going on a dodgy sight to watch a movie and i dont know how to get rid of it. Its on safari and it goes from one side of the screen to the other. I would say its a 1cm-1.5cm thick. Please help if you can. thanks

Ithink its from going on a dodgy sight to watch a movie and i dont know how to get rid of it. Its on safari and it goes from one side of the screen to the other. I would say its a 1cm-1.5cm thick. Please help if you can. thanks

All Replies (2)

philipp
philipp
  • Moderator
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hello Chloehorswell, since this is a support forum for firefox & mozilla products, we probably can't help you with issues occurring in safari. but you can head over to apple's support section for their product: https://www.apple.com/support/mac-apps/safari/

or you can try out firefox and see if it works as supposed to: mozilla.org/firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window