X
Tap here to go to the mobile version of the site.

Support Forum

"A plugin is needed to display this content"

Posted

I saw a a previous post with a similar problem (https://support.mozilla.org/en-US/questions/1008744?esab=a&as=aaq) , but it's not for the same sort of content, and the answers did not help me.

I'm trying to view a virtual tour on a website, and I don't know why it's not showing up, but it does if I view it directly.

There is absolutely no indication as to //what// plugin is missing, and where I can get it. I am using the latest versions of Firefox and Flash, on Win 8.1.

You can find it here: http://www.autopano.net/wiki-en/action/view/Panotour_Tutorials_-_Create_a_simple_virtual_tour_and_upload_it_on_Google_Drive#Finished_Tour

It works on every other browser. The full link to the content directly is here, which /DOES/ work in FF: https://49bc6130e8cd1d9c5acf43941b125e6652644cc2.googledrive.com/host/0B21ztMIr_KkXdTNvcHNOYjNlVGc/index.html

I asked for the embed code that was used, which is <embed src="https://49bc6130e8cd1d9c5acf43941b125e6652644cc2.googledrive.com/host/0B21ztMIr_KkXdTNvcHNOYjNlVGc/index.html?html5=only" width="700" height="500"></embed>

Why can't I view the content?


Ps: Your troubleshooter add-on doesn't have a verified author, that's a bit silly.

I saw a a previous post with a similar problem (https://support.mozilla.org/en-US/questions/1008744?esab=a&as=aaq) , but it's not for the same sort of content, and the answers did not help me. I'm trying to view a virtual tour on a website, and I don't know why it's not showing up, but it does if I view it directly. There is absolutely no indication as to //what// plugin is missing, and where I can get it. I am using the latest versions of Firefox and Flash, on Win 8.1. You can find it here: http://www.autopano.net/wiki-en/action/view/Panotour_Tutorials_-_Create_a_simple_virtual_tour_and_upload_it_on_Google_Drive#Finished_Tour It works on every other browser. The full link to the content directly is here, which /DOES/ work in FF: https://49bc6130e8cd1d9c5acf43941b125e6652644cc2.googledrive.com/host/0B21ztMIr_KkXdTNvcHNOYjNlVGc/index.html I asked for the embed code that was used, which is <embed src="https://49bc6130e8cd1d9c5acf43941b125e6652644cc2.googledrive.com/host/0B21ztMIr_KkXdTNvcHNOYjNlVGc/index.html?html5=only" width="700" height="500"></embed> Why can't I view the content? Ps: Your troubleshooter add-on doesn't have a verified author, that's a bit silly.

Chosen solution

Then you are out of luck. Embed is the only code that isn't working in Firefox with type is text/html files (iframe and object work).

See also:

Read this answer in context 22

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Version 5.38.5.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • VLC media player Web Plugin 2.1.3
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • Firefox 33.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: http://support.mozilla.com/1/firefox/33.0.2/WINNT/en-GB/eu/

Extensions

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GT 640
  • adapterDescription2:
  • adapterDeviceID: 0x0fc0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 8-9-2013
  • driverDate2:
  • driverVersion: 9.18.13.2660
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 640 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141027150301
  • browser.startup.homepage: http://www.kolor.com/
  • browser.startup.homepage_override.buildID: 20141027150301
  • browser.startup.homepage_override.mstone: 33.0.2
  • browser.tabs.drawInTitlebar: False
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 33.0.2
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL:
  • media.gmp-gmpopenh264.lastUpdate: 1413795845
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1414595981
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1414570702
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1414137541

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157934 answers

In Firefox you can't use an embed with an HTML file. You will have to use the object tag with the data attribute.

<object height="500" width="700" data="https://49bc6130e8cd1d9c5acf43941b125e6652644cc2.googledrive.com/host/0B21ztMIr_KkXdTNvcHNOYjNlVGc/index.html?html5=only" type="text/html">
In Firefox you can't use an embed with an HTML file. You will have to use the object tag with the data attribute. <pre><nowiki><object height="500" width="700" data="https://49bc6130e8cd1d9c5acf43941b125e6652644cc2.googledrive.com/host/0B21ztMIr_KkXdTNvcHNOYjNlVGc/index.html?html5=only" type="text/html"></nowiki></pre>

Modified by cor-el

Helpful Reply

Thanks for your response!

Unfortunately, that code is unsupported in wiki. :(

Thanks for your response! Unfortunately, that code is unsupported in wiki. :(
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157934 answers

Chosen Solution

Then you are out of luck. Embed is the only code that isn't working in Firefox with type is text/html files (iframe and object work).

See also:

Then you are out of luck. Embed is the only code that isn't working in Firefox with type is text/html files (iframe and object work). See also: *[[/questions/1023400]] Can't play any video in this site: http://www.b92.net/tv/najave.php?cid=60#n2726 In Chrome plays just fine.

Helpful Reply

Alright, thank you very much for your help and responsiveness!

Alright, thank you very much for your help and responsiveness!