Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have 2 Mozilla Firefox icons on my toolbar.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by CoryMH

PUCK8429
PUCK8429
more options

Up until 9/24/2014, I used to have one Mozilla Firefox icon on my toolbar. After 9/24/2014, when I click on the one icon to open it, another Mozilla Firefox icon appears and opens. Is this something new from Mozilla, and should I be concerned? It appears that there is no problem, but it's unusual when something spontaneously appears on you computer that is different from the norm. Thanks.

Up until 9/24/2014, I used to have one Mozilla Firefox icon on my toolbar. After 9/24/2014, when I click on the one icon to open it, another Mozilla Firefox icon appears and opens. Is this something new from Mozilla, and should I be concerned? It appears that there is no problem, but it's unusual when something spontaneously appears on you computer that is different from the norm. Thanks.

Chosen solution

That is a little strange. I am not very familiar with the Windows 8 interface, but if you have another Firefox shortcut handy (on your desktop for instance), can you try unpinning it from your toolbar and pinning the other Firefox shortcut? If it still occurs, right click on the Firefox shortcut you used to pin (the one on your desktop for instance) and check the properties to see if the shortcut is linking directly to the right Firefox executable on your computer.

Read this answer in context 👍 0

All Replies (1)

CoryMH
CoryMH
more options

Chosen Solution

That is a little strange. I am not very familiar with the Windows 8 interface, but if you have another Firefox shortcut handy (on your desktop for instance), can you try unpinning it from your toolbar and pinning the other Firefox shortcut? If it still occurs, right click on the Firefox shortcut you used to pin (the one on your desktop for instance) and check the properties to see if the shortcut is linking directly to the right Firefox executable on your computer.