Firefox Community Forum

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

I'm trying to login to my Mozilla account on a new laptop. I go through the usual process, and it appears to succeed, but when I get to about:preferences?action=pair#sync, the UI says "Please sign in to reconnect".

I noticed that Mozilla was sending TWO identical authorization code email messages, so I thought that there might be a problem with the new and old laptops having the same hostname (they do). So I logged out completely from the new device, changed the hostname, rebooted, and tried again.

It didn't help, and I continue to receive TWO identical email messages when I try to login (and the login continues to fail).

I've read that this could be profile related, but this is an absolutely new OS install: the only profile is "default".

Anybody seen (or fixed) this?

Hi,

My mic will not connect to anything with firefox. when on the individual web pages it says mic is allowed but the websites won't detect any microphone. i've tested this with discord and a handful of voice/pitch training websites, the results are always the same. it says the mic is allowed but the website won't pick it up

i've tried clearing my cache and the other recommendations i could find online like allowing autoplay, it still isn't working. i am on a mac using an external microphone and i've already made sure firefox has all mic permissions and that the mic works by testing it in the apple mic test thing as well as with other applications. this problem only comes up with firefox. i also disabled any privacy/security addons (i have ghostery, privacy badger and ublock origin, all currently disabled)

this is very frustrating and i truely don't know what to do about it, any advice would be greatly appricated

Hello, I do not have any sound from youtube etc. I have only system test sounds. I have this message, for problem in the PCI driver, that i can NOT find anywhere (if you can help me):

pci\ven_8086&dev_1c3a&subsys_844d1043&rev_04\3&11583659&0&B0

I hope to find your help. Thank you in advance. P.M.

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

Hello - I made a mistake and unthinkingly changed the default app to open in response to my clicks on mailto links in Firefox. I've tried to change it back to Outlook. I've managed to include Outlook in the list of apps which come up when I click a mailto link, and ticked it as the default, but the message "Navigation to the webpage was cancelled" comes up as an Outlook window. How can I get it to open a new message in Outlook with the email address in the 'To' line, as it was before?

Regards - Phil Sheppard

Hi All,

Few months ago I switched to an AMD Ryzen 9 7950x3D and since then I've been having rendering issues in firefox just as you can see in the attached image. Disabling hardware GPU acceleration seems to mitigate the issue however this is just a workaround. Modern browsers should work just fine with HW acceleration. The issue does not happen with Chrome or MS Edge so this is clearly something Firefox specific.

Is there a fix for it?

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL?

I have always typed "https://www.youtube.com/feed/you" in the URL bar both in firefox desktop and mobile and other Gecko-based browsers such as Zen, Floorp, Midori, Iceraven, Waterfox, Librewolf but dont know why it always shows up "https://www.youtube.com" as soon as I type "y".

I have not seen same behaviour in Chrome or Chromium-based browsers such as Edge, Opera, Vivaldi, as Chrome knows if I have visited "youtube domain" several times but not through "https://www.youtube.com/" but through "https://www.youtube.com/feed/you", then it shows me the latter, thus helps me in avoiding my few seconds of this bug or inconsistency.

Not limited to "https://www.youtube.com/" but to every other site such as Google.com or social media like Instagram, where I don't visit the homepage but my saved bookmarks page.

Can anybody clarify on this, if this is a bug or a gifted feature by Firefox devs?

And can we change this as this causes issues esp., for working people (I have recently shifted my Chrome data to a new Firefox profile so this is causing issues in working after MV3 drama) who visited direct URL not the one given or promoted or shown by browser. I dont like this and want to change it as it doesn't help me in anyways.

The most unfortunate thing is that we cannot cancel or reject or cut it out like Chrome does with "X" in the URL bar when it detects something which we dont know it to proceed with but Firefox, nah.

The biggest benefit is that it saves your time, helps you focus and avoid you waste your time, if the site has too many things to distract you from actual work. Like YouTube has great courses and podcast interviews and I have saved them and want to direct go there (https://www.youtube.com/feed/you), then I am saved from going to main page which has unwanted videos that will only take my time, losing my productivity. Is Firefox not concerned about our productivity, is Chrome only cares?

Do check 3 screenshots attached for better understanding, the 3rd one is from chrome.

https://connect.mozilla.org/t5/discussions/how-to-change-main-domain-is-not-automatically-shown-in-the/td-p/74907

I have a few hours ago upgraded my Linux PC from Kubuntu 24.04 to 24.10, with it, it reinstalled firefox as a snap package. I have removed the snap and reinstalled it back as a native package.

Currently I see the font used in Tab Titles, Bookmarks and in the "Burger" menu is quite squished horizontally, as if it is using a Mono font.

I have tried changing fonts in the settings of Firefox, turning off HW Acceleration and changing font in my Plasma Settings and nothing worked.

Can you please help me? Clarification: The screenshots are weird since I didn't want to show private information.

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have to pin and move the second tab and then delete the original tab.

Sometimes I'm taken back to login even after I've just left gmail for checking messages. Sometimes I can click and hold the back button and reopen it on an already sign-in instance of gmail, but not when I clear cookies.

This doesn't happen for any other site, just gmail. How do I fix this, or is there no fix?

Hello,

can you explain me what is storage/archives folder for and when it is created? I observe major performance hit on Firefox startup when this folder exists, even if it is very small. The folder contains folder 0 in which another folders with dates are created. Those folders contain content similar to storage/default folder. The only solution for the performance problem is to delete the folder manually. Is there a possibility to convince firefox not to create the folder?

Thanks

Marek

For the past couple years, whenever I use the copy image feature the pasted outcome is always minimally brightened just enough that it's noticeable. Copying and pasting of the outcome brightens it again, and if I keep going the resulting image will be one big white square. This isn't the end of the world, more of an inconvenience as all I've had to do is switch to taking a screenshot of the image instead, but I do miss being able to just properly copy the image. The brightened effect is present no matter where I paste it, whether on another website or on a completely separate app, and other browsers I've tried on the same Mac don't have this problem. Is there a way for me to fix this? I already followed the support instructions for a different yet somewhat related pasting problem where I set gfx.color_management.mode to 0, and that had no effect. Is there anything else?

This issue is new and I have never experienced it before. Upon trying to open anything in a new tab, firefox gets completely stuck loading the site, and when refreshed, does the tab becomes "dead" and nothing can be entered or clicked on, even after minutes. I know it is not my internet connection, as other browsers such as opera and edge work, as well as my ability to download games from steam, and firefox is also up to date as shown by the settings page, but firefox does not allow anything to be opened or viewed other than the settings page, which I used to navigate to the support page. I could not even use "continue with google" as a method of signing in and needed to manually enter everything.