შეკითხვები ჭდეებით: ყველა კითხვის ჩვენება

Can't pay online with previously trusted sites

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards… (ვრცლად)

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards. What can I do?

კითხვის დამსმელი jennyjames1406 22 საათის წინ

ბოლო პასუხის გამცემი Paul 12 საათის წინ

Firefox 147.0.3 (64-bit) crashes when accessing bank websites

Using Ubuntu 24.04.3 LTS with Firefox 147.0.3 (64-bit) Firefox crashes when trying to access any banking website. Can get to the login page, but then firefox crashes a… (ვრცლად)

Using Ubuntu 24.04.3 LTS with Firefox 147.0.3 (64-bit)

Firefox crashes when trying to access any banking website. Can get to the login page, but then firefox crashes and a crash report window comes up with quit or restart option. This has been going on since shortly after upgrading from 22.04 Ubuntu. Started with Firefox 147.0.1 and after upgrading to 147.0.3 did not fix the issue.

Started Firefox in Troubleshoot Mode and that works when going to the bank login page. Using Standard Theme and only extensions Windscribe - Free Proxy and Ad Blocker and DuckDuckGo. Disabled both and same result of crashing om bank log in pages.

I run Windscribe VPN through my separate subscription, but it doesn't matter if it is on or not. Banking websites (Keybank, Kinecta, Capital Group) still crash Firefox

Also crashes when trying to access Excellus BCBS log in page. Most other websites (news, sports, Amazon) are fine.

Searches on your support page yields ) results.

Please advise!!!

კითხვის დამსმელი jcmarino769 4 დღის წინ

Firefox opens locked up on Amazon login screen.

I tried to purchase something on Amazon. When trying to log into my Amazon account it asks to perform 2Fa on my mobile or use a pass key. But neither option responds and … (ვრცლად)

I tried to purchase something on Amazon. When trying to log into my Amazon account it asks to perform 2Fa on my mobile or use a pass key. But neither option responds and Firefox is completely locked up - cannot tab, select menu options etc. I have to use the Apple Mac Force Quit screen to kill it. But when I open Firefox again, the same tabs appear and it's still locked up on the Amazon screen. Cannot use Firefox at all now, forced to use Chrome. How can you reset FF. so that it just opens a new screen?

კითხვის დამსმელი Mark Findlay 4 დღის წინ

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (ვრცლად)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

კითხვის დამსმელი BillTreloar 4 თვის წინ

ბოლო პასუხის გამცემი BillTreloar 5 დღის წინ

  • გადაწყვეტილი

Frequent crashing on Chromebook

Hi, At some point in the last couple of weeks, I've started running into very frequent crashes running Firefox in the Linux container on my Chromebook. It previously wor… (ვრცლად)

Hi,

At some point in the last couple of weeks, I've started running into very frequent crashes running Firefox in the Linux container on my Chromebook. It previously worked well, but is now unusable. I'm now running Firefox version 147.0.3 on Chrome version 144.0.7559.167. This is after I did a clean reinstall of Firefox using flatpak, which didn't help. It seems like it often happens when my mouse hovers over a browser tab or icon (eg account, extensions, hamburger). Other quirky display behaviour, which mayor may not related, is that videos are often not working (eg Youtube, BBC), and various browser windows (eg when selecting Manage Bookmarks, or restarting in safe mode), open a small size-reduced window. Latest crash reports below -

bp-79d9b303-4402-455b-b49b-bbc1e0260209 bp-58276587-1315-4431-beba-4d9230260209 bp-0f499a5f-34e7-4a1d-8789-e8dc80260209 bp-a2ccec4c-087d-4e39-8af6-cbb740260209 bp-59770723-c637-4689-ae2f-a203f0260209

Thanks for any suggestions.

კითხვის დამსმელი John Netizen 6 დღის წინ

პასუხის გამცემია John Netizen 5 დღის წინ

Firefox not responding

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open i… (ვრცლად)

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

კითხვის დამსმელი jens65 6 დღის წინ

Can someone help me understand the source of this tab crashing?

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere. https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-6… (ვრცლად)

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

კითხვის დამსმელი Fluddy 2 თვის წინ

ბოლო პასუხის გამცემი TyDraniu 1 კვირის წინ

Firefox 147.0.2 crashes after selecting a conversation in Google Messages on x86_64 Mint Linux Wilma 22 MATE

I have been using Google Messages in Firefox for over a year, and have never had any problem until the most recent Firefox update from Linux Mint. Google Messages loads o… (ვრცლად)

I have been using Google Messages in Firefox for over a year, and have never had any problem until the most recent Firefox update from Linux Mint. Google Messages loads on the tab, and everything seems fine. But when I click on a conversation on the left, it crashes as it's loading the conversation.

All of my software is up to date, i.e., no new software updates are indicated in the system tray (?) on the panel. Firefox info: mint-001 - 1.0 147.0.2 (64-bit)

System info: Linux Technodrome 6.8.0-100-generic #100-Ubuntu SMP PREEMPT_DYNAMIC Tue Jan 13 16:40:06 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux

 Host: Technodrome Kernel: 6.8.0-100-generic arch: x86_64 bits: 64
   compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: MATE v: 1.26.2 wm: marco v: 1.26.2 with: mate-panel
   tools: mate-screensaver vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble

Hopefully this gets fixed soon, because checking my messages using my PC saves so much time.

Thank you

კითხვის დამსმელი vintagecollector 1 კვირის წინ

  • გადაწყვეტილი

Tabs Crashing Constantly in FF 146.x 147.x and 147.0.7esr

I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and… (ვრცლად)

I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and different drives: A good Samsung SSD and two good flashdrives. 32G new RAM installed on each box. I've been using these boxes for over a year. For the last month or so, ever since updating to v. 146 my tabs have been crashing like crazy! I don't normally have more than 10 tabs open at once. But now, as soon as I open a 5th tab it crashes.

I'm running Top to watch CPU and RAM usage. I see nothing unusual. I've rebooted. Disabled all add-ons and run in Troubleshoot mode. Tabs still crash. My only add-ons are uBlock Origin, Temporary Containers and Dark Mode. It happens whether I have hardware acceleration turned on or off. I don't know what else to try. Here are my most recent crash reports. I hope you can figure out the problem. Thank you so much!

Submitted Crash Reports Report ID Date Submitted bp-570147ea-4ab1-4543-828a-d5b7d0260202 2/2/26, 12:04 PM View bp-6422cca3-a458-4b68-9d70-e4acc0260202 2/2/26, 12:00 PM View bp-6be58295-46a1-411d-a241-3f85b0260202 2/2/26, 2:52 AM View bp-afa98aeb-f15f-418b-abe5-06da80260202 2/1/26, 10:03 PM View bp-9c7632d5-db44-47e3-babf-a2bd70260202 2/1/26, 8:28 PM View bp-95d245df-f31d-4512-80bd-f0d180260202 2/1/26, 8:18 PM View bp-85752e77-2bb1-4f13-a2b5-68fdb0260202 2/1/26, 7:24 PM View bp-ae5d263d-608b-485e-867e-2aa190260202 2/1/26, 7:21 PM View bp-9efef3a5-b1ef-4279-b055-fa4760260202 2/1/26, 7:00 PM View bp-5b05d78e-26d2-4896-bbba-bea6a0260202 2/1/26, 6:58 PM View bp-acbd8424-5545-4e40-afbb-93ca90260201 2/1/26, 12:33 PM View bp-1415051a-9824-44d7-8f87-8fd270260124 1/24/26, 8:47 AM View bp-9c50b2a5-27a7-45f6-a65c-e45070260124 1/24/26, 8:47 AM View bp-28e5e55f-952f-45a9-9c99-44e300260124 1/23/26, 11:37 PM View bp-3b509a00-0a8f-4a67-94ec-fad500260124 1/23/26, 11:37 PM View bp-65b6d54d-cbf7-4045-b189-019fb0260124 1/23/26, 11:23 PM View bp-a5e110b3-6d7d-4aa4-b8a7-439f10260124 1/23/26, 9:32 PM View bp-d74bf5ce-fdcd-41e4-b2be-6ed990260124 1/23/26, 9:12 PM View bp-cebf5062-d3aa-4653-9d64-2ad0a0260124 1/23/26, 6:57 PM View bp-1bcd2f2e-2136-412b-8919-ed96c0260123 1/23/26, 5:54 PM View bp-50d66365-399c-464a-b6f4-8a3230260123 1/23/26, 5:32 PM View bp-95b5ab2b-35d4-4867-8f33-ba1b10260123 1/23/26, 5:26 PM View bp-b7c48b83-02cd-435f-b466-dab650260123 1/23/26, 5:26 PM View bp-1eccdf1e-184f-4cd8-8e1f-1d6cb0260123 1/23/26, 3:33 PM View bp-22b3fe80-9420-403b-84a4-4840c0260123 1/23/26, 12:26 PM View bp-aa6baadc-fa01-4c42-90d5-5d4120260202 2/2/26, 12:07 PM View bp-9cf8b3be-8be4-4fd2-a812-444540260202 2/2/26, 12:07 PM View bp-22f8081d-7052-4962-a699-66b600260202 2/2/26, 12:07 PM View

კითხვის დამსმელი flyingbaboons 1 კვირის წინ

პასუხის გამცემია flyingbaboons 1 კვირის წინ

Interacting With / Clicking On / Click On Any Extension Crashes Linux Firefox | 147.0.2 (64-bit) Debian 12 Gnome Wayland

NB - For the past half a year I have to sometimes right click to interact with them, anyway Effectively, I will interact with the extension at the most basic, normal lev… (ვრცლად)

NB - For the past half a year I have to sometimes right click to interact with them, anyway

Effectively, I will interact with the extension at the most basic, normal level on something that has interactive elements like a dropdown menu, or basic options.

I will click / right click on the icon and the highlight will appear, then that's it ... the browser then crashes and does not recover. :(

What's worse is that I have to Force Quit and when I restart there is no crash report to send to Moz.

I am just wondering if other Linux users have experienced similar issues.

The attached image is taken at the moment before the 'Force Quit' dialogue opens up in Debian 12 Gnome (Wayland) ...



I have Hardware Acceleration on.

I am about to start testing with it off, but I work from the browser, and do not want performance compromises. So that is (at best) a work-around, and certainly is not a fix.

I'm on version 147.0.2 (64-bit) which would appear to be from the Mozilla Firefox Debian Package mozilla-deb - 1.0 install/repo/whatever ... and the PC specs are: Processor: Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz Memory: 32705MB (11893MB used) Resolution: 7680x2358 pixels OpenGL Renderer: Quadro RTX 3000/PCIe/SSE2

These are my media. prefs ... but ... I doubt that it is relevant: media.ffmpeg.allow-openh264 true media.ffmpeg.customized-buffer-allocation true media.ffmpeg.disable-software-fallback false media.ffmpeg.enabled true media.ffmpeg.encoder.cpu-used 7 media.ffmpeg.encoder.enabled true media.ffmpeg.encoder.quantizer-max 35 media.ffmpeg.encoder.quantizer-min 10 media.ffmpeg.vaapi.force-surface-zero-copy 2

კითხვის დამსმელი eliot.cole 2 კვირის წინ

ბოლო პასუხის გამცემი Paul 1 კვირის წინ

Constant Crashes even in Troubleshoot mode

bp-f7b43b48-1330-4328-a36a-2d3f10260127 Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is … (ვრცლად)

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

კითხვის დამსმელი Andrew Doyon 2 კვირის წინ

ბოლო პასუხის გამცემი Mvorkov 2 კვირის წინ

Firefox tabs constantly crashing

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most… (ვრცლად)

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most recent report IDs for the crashes: bp-06b1b48f-9213-4497-8398-a11890260130 bp-726d0348-6100-41cb-a298-909550260130 bp-ce8a6448-fcb1-4543-9ed4-275b50260130 bp-2c16e522-cd5f-4b9d-bb1e-6f18e0260130 bp-80520225-49fd-4f46-8453-58b300260130 bp-6c4bd533-ac96-44f0-9593-81ddc0260130 bp-a9573328-6e28-41d5-bd1e-91cf30260130 bp-3992c4d8-2a09-4fc4-a426-016b50260130 bp-2c7e318f-e080-4e56-84ee-63a030260130 bp-986e724b-2356-4790-9dc9-3687f0260130 bp-ae6ac0bd-b096-4212-8252-d55440260130 bp-4c8705f9-4529-405a-9d09-967b70260130 bp-a90c5596-f9cd-4d63-8fd6-a55c70260130 bp-fdf29d55-6cd9-450c-a552-7cca80260130 bp-519e5b29-a47b-4c65-bfda-c1f970260130 bp-fad47bb5-3880-4090-bdb7-b754e0260130

Any help would be appreciated!

კითხვის დამსმელი Hyghlander 2 კვირის წინ

Shutting the active tabs automatically

Firefox is shutting down all my active tabs automatically WITHOUT asking me. This is regularly happening and wastes a lot of time. Is it due to installing Updates ? … (ვრცლად)

Firefox is shutting down all my active tabs automatically WITHOUT asking me. This is regularly happening and wastes a lot of time. Is it due to installing Updates ? I DON"T want ANY updates and I am fully happy with my current version. If this doesn't go away, I will have to delete this browser and move elsewhere.

კითხვის დამსმელი Ashutosh Kulkarni 2 კვირის წინ

ბოლო პასუხის გამცემი Paul 2 კვირის წინ

Passkey is BORKED on Firefox desktop

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the A… (ვრცლად)

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the ANDROID app too?

I can confirm EVERY SITE I have trouble signing in using Passkey on Firefox I can SUCCESSFULLY sign into on Chrome - every single time - the issue is clearly the BROWSER

worse still, it often COMPLETELY CRASHES Firefox and I have to forcibly KILL the process and restart Firefox, after even ATTEMPTING to use this feature

I have tried it on M1 Macbook Pros, on Ubuntu desktops (24.04 LTS) and also on Android

right now I am typing this in on a Firefox I literally just had to Force Quit and restart on a Mac - build 147.0.2 (aarch64)

კითხვის დამსმელი mic8 2 კვირის წინ

utube videos keep stopping and locking up Firefox so I have to shut down Firefox and start using chrome where I don't have any problems with utube

Utube videos keep stopping and locking up Firefox so I have to shut down Firefox and start using chrome where I don't have any problems with utube

კითხვის დამსმელი garymoir12 2 თვის წინ

ბოლო პასუხის გამცემი kwhisenand 2 კვირის წინ