I'm trying to update Firefox, however it doesn't seem to be working. Can you please help me figure out why?
I got a message saying that firefox was unable to update, so I followed instructions to update manually, but it doesn't work, it just keeps showing me the old version.
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Greetings cfopps
The best way to solve your problem - go to the this page of the official website FF. If the site is determined that you have an older version - you will be prompted to download the new version.
Download the installer and run it. After installation, your browser will be updated to the normal version.
I hope this will help you.
If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.
Download a new copy of the Firefox application and save the Disk Image file to the desktop
- Firefox 47.0: *https://www.mozilla.org/en-US/firefox/all/
- Trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.