T/Bird freezes when I attempt to move emails to other folders
I receive emails that I want to store in folders under my account. I highlight the emails in the Inbox, right click the mouse, and either select the folder I used previously to store these emails, or, I use the "Move To" selection. When I select OK, the screen freezes. I am faced with two choices to get out of the problem, either "X" out to close the program, or, "Wait for the program". This last option never works, so I can only close T/Bird. When I reopen, the messages are still in the Inbox.
I am using Windows 10 with T/Bird 45.1.0.
I've notices in the forums that there is reference to Version 46.0, but when I check for updates, I am advised I have the latest version.
ყველა პასუხი (4)
What is your anti-virus software?
I am using Windows 10 with T/Bird 45.1.0.
That is the latest release version.
Thanks for the reply. I'm using Kaspersky Total Security 15.02.361(e)
T/Bird 46+ is alpha / beta,
1) How many emails are we transferring at one time?
2) Ram and Win 10 version ?
Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01
Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?