ეს თემა დაარქივებულია.
დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.
გადაწვეტილი
დაარქივებული
Can't send out emails in thunderbird
see below and uploaded image of screen shot of error report
WARNING: This contains sensitive information which shouldn't be forwarded or published without permission.
Application Basics
Name: Thunderbird
Version: 38.6.0
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.6.0
Profile Folder: C:\Users\Owner\AppData\Roaming\Thunderbird\Profiles\vx8l8esd.default
(Local drive)
Application Build ID: 20160211132445
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, Local Folders, (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, jsbs@sentex.net, (pop3) mail.sentex.net:110, alwaysSTARTTLS, passwordCleartext
OUTGOING: smtp.sentex.net:587, plain, passwordCleartext, true
Crash Reports
Extensions
Lightning, 4.0.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.6.0
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 12
gfx.direct2d.disabled: false
gfx.direct3d.last_used_feature_level_idx: 1
layers.acceleration.disabled: false
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1457665226
mailnews.database.global.datastore.id: fed7218d-3635-420c-aa4e-7da7c1a438a
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.cookieBehavior: 3
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1457975209
places.history.expiration.transient_current_max_pages: 102042
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0046
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version: 8.15.10.2900
Driver Date: 11-26-2012
Direct2D Enabled: true
DirectWrite Enabled: true (10.0.10586.0)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 3/3 Direct3D 11
AzureCanvasBackend: direct2d 1.1
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d 1.1
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.2 Basic ECC
3.19.2.2 Basic ECC
NSS Util
3.19.2.2
3.19.2.2
NSS SSL
3.19.2.2 Basic ECC
3.19.2.2 Basic ECC
NSS S/MIME
3.19.2.2 Basic ECC
3.19.2.2 Basic ECC
see below and uploaded image of screen shot of error report
WARNING:
This contains sensitive information which shouldn't be forwarded or published without permission.
Application Basics
Name: Thunderbird
Version: 38.6.0
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.6.0
Profile Folder: C:\Users\Owner\AppData\Roaming\Thunderbird\Profiles\vx8l8esd.default
(Local drive)
Application Build ID: 20160211132445
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, Local Folders, (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, jsbs@sentex.net, (pop3) mail.sentex.net:110, alwaysSTARTTLS, passwordCleartext
OUTGOING: smtp.sentex.net:587, plain, passwordCleartext, true
Crash Reports
Extensions
Lightning, 4.0.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.6.0
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 12
gfx.direct2d.disabled: false
gfx.direct3d.last_used_feature_level_idx: 1
layers.acceleration.disabled: false
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1457665226
mailnews.database.global.datastore.id: fed7218d-3635-420c-aa4e-7da7c1a438a
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.cookieBehavior: 3
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1457975209
places.history.expiration.transient_current_max_pages: 102042
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0046
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version: 8.15.10.2900
Driver Date: 11-26-2012
Direct2D Enabled: true
DirectWrite Enabled: true (10.0.10586.0)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 3/3 Direct3D 11
AzureCanvasBackend: direct2d 1.1
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d 1.1
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.2 Basic ECC
3.19.2.2 Basic ECC
NSS Util
3.19.2.2
3.19.2.2
NSS SSL
3.19.2.2 Basic ECC
3.19.2.2 Basic ECC
NSS S/MIME
3.19.2.2 Basic ECC
3.19.2.2 Basic ECC
შერჩეული გადაწყვეტა
Good news.
ყველა პასუხი (8)
I doubt that no connection security will work on port 587 for the SMTP server. It will more than likely be starttls or ssl/tls.
I still got this same error message
''An error occurred while sending mail. The mail server responded: 4.4.0 <eileenjpayne@gmail.com>... Relaying temporarily denied. Cannot resolve PTR record for 104.218.154.40.
Please check the message recipient "eileenjpayne@gmail.com" and try again.''
Thanks for your interest and help
Bill
Then I suggest you contact them for their correct server settings.
Thank you for your interest.
I have called them and emailed the error message I get. (Not through Thunderbird)
I get this error message
An error occurred while sending mail. The mail server responded:
4.4.0 <eileenjpayne@gmail.com>... Relaying temporarily denied. Cannot resolve PTR record for 104.218.154.40.
Please check the message recipient "eileenjpayne@gmail.com" and try again.
Does this suggest anything to you?
We'll see.
Thanks.
Bill
It suggests the error is from your providers server. They should know how to fix it. Relaying usually indicates your are trying to send from an email address using another providers server or you are not using authentication. Do you have your complete email address as your username?
Thank you for your expertise and suggestion.
I will share any info I receive from my ISP when I get it.
they are a small company about a mile from my house up north. I have been with them for a very long time and they are usually very helpful and effective.
YAHOO!!!!
I found it.
There were 2 servers in my outgoing settings. smtp.server etc and roaming.server etc.
Roaming was the default, but smtp was being used.
I removed smtp etc and it worked. Consistently.
thank you.
შერჩეული გადაწყვეტა
Good news.