Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't login to certain websites

  • 7 件の返信
  • 4 人がこの問題に困っています
  • 279 回表示
  • 最後の返信者: j.ea_p

more options

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites.

I type my login credentials, press "continue" and nothing happens.

I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't.

What is going on?

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites. I type my login credentials, press "continue" and nothing happens. I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't. What is going on?

選ばれた解決策

Try disabling Tracking Protection for the affected sites.

Disable any third-party antivirus or security software, in some cases you may need to uninstall them to stop them from interfering. Rebooting in Windows Safe Mode should neutralize them.

Are there any error messages in the Web Console (Ctrl+Shift+K) when login fails?

この回答をすべて読む 👍 0

すべての返信 (7)

more options

I am having the very same problem as well and when I try to login it just locks up my Firefox Browser and I have to go to Task Manager to stop the Firefox Process. I am having no trouble with Edge getting in. What is going on?

Don

more options

I can't edit the post but I forgot to mention I've tried to login to the sites while being logged in to the Mozilla account, and while logged off from it. So that does not do anything either

more options

Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

more options

Another reply (@Chin Yen) from AI.

more options

@Chin Yen's suggestions I've done already like I said on the post

@zeroknight this did not work either sadly

more options

選ばれた解決策

Try disabling Tracking Protection for the affected sites.

Disable any third-party antivirus or security software, in some cases you may need to uninstall them to stop them from interfering. Rebooting in Windows Safe Mode should neutralize them.

Are there any error messages in the Web Console (Ctrl+Shift+K) when login fails?

more options

zeroknight said

Try disabling Tracking Protection for the affected sites. Disable any third-party antivirus or security software, in some cases you may need to uninstall them to stop them from interfering. Rebooting in Windows Safe Mode should neutralize them. Are there any error messages in the Web Console (Ctrl+Shift+K) when login fails?

I turned off the tracking protection and now it works.. I could of sworn I tried that before without it working, but maybe I didn't then. Thank you, it seems to be fixed now.