Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

PRIMARY PASSWORD - I never signed up for one but now I cannot receive nor sendmail on Thunnderbird!!

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 27 回表示
  • 最後の返信者: Wayne Mery

more options

I have two Macs - the MacBook Pro has the chip - and they both use Thunderbird for email. MacBook Pro has suddenly asking for a Primary Password. I never set one up as I use Last Pass. My other computer does not ask for this Primary Password.

HOW CAN I GET RIDE OF THE PRIMARY PASSWORD?

None of the suggestions have worked. HELP!!!

I have two Macs - the MacBook Pro has the chip - and they both use Thunderbird for email. MacBook Pro has suddenly asking for a Primary Password. I never set one up as I use Last Pass. My other computer does not ask for this Primary Password. HOW CAN I GET RIDE OF THE PRIMARY PASSWORD? None of the suggestions have worked. HELP!!!

すべての返信 (3)

more options

Did you set up openpgp for mail encryption? It enforces using a primary password.

more options

NO! I did not set up openpgp for mail encryption! How could I set up something I knew nothing about.

In fact I have no idea what " openpgp" is. I never set up anything for it. I never set up a 'primary password'. I use LastPass for all of my passwords. In fact, since this primary password has destroyed my use of Thunderbird there is no way I can use anything and no passwords are saved.

Come on Community! Someone must know how I can fix this major problem that has virtually frozen my use of Thunderbird. If the Community cannot help me - will Mozilla help me? Yes? No?

more options

Since you have "done a bunch of things", it would really help us help you if we knew what you had tried.

We can only assume you tried https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_removing-your-primary-password. I just tested those instructions and they work for me. However, the terminology is not quite correct for version 102. There is no evaluate button, just paste

  openDialog("chrome://pippki/content/resetpassword.xhtml") 

into the bottom of the error console at >> and then hit enter.