Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Amazon Assistant will not work. When I click on it, a gray box opens, but it just spins and won't load anything. Please bring the old one back!

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: the-edmeister

mrstoth
mrstoth
more options

I use the Amazon plugin to add items to wish lists. The old Amazon add on was perfect. I tried the new one a few weeks ago, and it didn't work. So I uninstalled it. Today, I tried again, and it still doesn't work. It shows a "2" on the button icon, as if it has linked with my account and has messages. When I click it, a gray box appears, the circular arrow spins, and nothing ever loads. Please help!

I use the Amazon plugin to add items to wish lists. The old Amazon add on was perfect. I tried the new one a few weeks ago, and it didn't work. So I uninstalled it. Today, I tried again, and it still doesn't work. It shows a "2" on the button icon, as if it has linked with my account and has messages. When I click it, a gray box appears, the circular arrow spins, and nothing ever loads. Please help!

すべての返信 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Add-ons like that are developed by 3rd parties, not by Mozilla - even if they are hosted at the official Add-ons website.

Please contact the developer of that add-on with your complaints or for support for that add-on.