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Bookmarks not Syncing with firefox; can't get Recovery key because there is no "manage my account" option.

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  • Ultima risposta di a.tedesco83

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I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I removed my firefox account on my Android device to set up a new one. Now both my computer and my phone want to enter the 3 sets of digits and provide a recovery key. I can't get a recovery key though because there is no option to get one.

There's no "manage my account" option under "sync".

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I removed my firefox account on my Android device to set up a new one. Now both my computer and my phone want to enter the 3 sets of digits and provide a recovery key. I can't get a recovery key though because there is no option to get one. There's no "manage my account" option under "sync".

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Hope everybody solved their problem, anyway I had the same problem when I tried syncing Firefox both on Linux and Android. The only solution was the one proposed by sunnygenz: I had to delete the account and restart all over, then you won't have any problem in recover the recovery key and everything will go smoothly (there will be the "manage account" button" in Firefox). Weird that you have to delete the account to sync a new device, though.

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