Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

alcatel flame

  • 3 risposte
  • 2 hanno questo problema
  • 11 visualizzazioni
  • Ultima risposta di Tonnes

more options

Hello, I have an alcatel Flame with OS FireFox operating system that was super ok, the problem is that I have a factory reset and since then I'm stuck in the opening screen and it's not doing anything else. I ask you very much to help me with this. Thank you in advance for your answer

Hello, I have an alcatel Flame with OS FireFox operating system that was super ok, the problem is that I have a factory reset and since then I'm stuck in the opening screen and it's not doing anything else. I ask you very much to help me with this. Thank you in advance for your answer

Tutte le risposte (3)

more options

When the device is switched off, try holding down both the power and volume up button, then choose "wipe data/factory reset" or "wipe cache partition", then reboot. Please report back.

more options

I have tried this option and there is no change. Thank you for your attention

more options

Could you elaborate on "the problem is that I have a factory reset"? Did you perform the reset yourself, i.e. what caused it to happen, and how?

Also, are you familiar with connecting the device to a PC in order to flash it or perform any (adb or fastboot) commands? See this page for more info.