Thunderbird Community Forum

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails for the each purpose. I am able to manually sort the folders in the order that I prefer, however each time I shut down Thunderbird and then restart it, the folders end up in seemingly different random order each time. Is there a way to ensure the manually sorted order of the folders does not change?

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you please help. Please send me an email telling me if I can download the rest of them.

My inbox is now put in alphabetic order thanks to one of the newest updates. I want it at the TOP. Can you fix this? In Thunderbird I now have to manually drag it to the top each morning.

When I open email in outlook my Inbox still appears at the top where it should be.

I hope this can be fixed sooner than later.

If this isn't the right place to post this please provide an email to post to. The website is not user friendly enough to be of any help to me.

Hi, my folders have disappeared, apart from my inbox - including sent, junk, deleted. How do I recover them please? I've tried the suggestions from Google, but nothing works.

Also, as a separate issue, I can't now send or receive emails from my iPhone, but can from my Mac? On my phone, I get a message saying that the server is not responding. I have tried entering my server details but it doesn't work. The message says 'bad certificate format - 9,808'. This happened overnight and I hadn't changed anything. How do I fix this please, in order to send and receive messages on my phone.

I have been using Mozilla Thunderbird for many years on Windows desktop (now Win 11 ver 24H2 for x64 based systems).

In the last week or two Thunderbird has been giving me unwanted reminders for future events on my Google Calendar. (They are Thunderbird reminders, since they disappear when closing Thunderbird). If I try to dismiss them I get an Error Code: Modification failed. Status Code: 2,147,500,037, null Server Replied with 400

Dr google suggestions to get rid of them only apply to iOS or Android, nothing mentions windows. The problem does not occur on my iPhone.

If I just close the reminder windows they reappear in a few minutes.

I uninstalled and reloaded to be sure I had the latest Thunderbird.

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subject is much larger than any of the other column labels shown.

Also, in the graphic with red notations, the leading space for Subject is even larger; I "applied columns to ... Folder ..." yet both folders are not the same as the leading blank space for the Subject column header is different from the "copy from" folder.

I cannot find anywhere that this is controllable by the user. Please advise on both issues: too much space on the Subject column before the word Subject and the inconsistency of the Apply Columns To feature.

Thank you.

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and then "repair." That clears it up, but only for a matter of hours. Plus, any emails that I have open get closed and then I have to find them again.

One person who suggested that I right-click the folder and repair it said if that didn't work, there was a more technical fix. I need it!

Help!

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

Okay. So, I changed my email password on my email server, HIS.COM (Heller Information Services, a local email server company in Bethesda, MD.) I am able to access my email on webmail, (which I hate to use), on both my laptop and on my desktop. Yesterday, I could access it on my desktop, but not my laptop. Just now, I was trying to uninstall and install Thunderbird on my laptop and it would keep just rebooting my old non-working program. Then, the worst possible thing happened. By screwing around on my laptop program, I somehow knocked out my desktop Thunderbird, and it no longer works. I am happy to pay for help. I just made a donation. I need someone to call me and walk me through this. I think I changed something that I cannot change back.

You cannot email me. It DOES NOT work

Gerald Weaver [edited phone# from community support forum]

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143

Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausgang SSL: 465 / TLS: 25 oder 587

I have been trying to add my accounts to Thunderbird and had good success with gmail but wasn't able for Microsoft accounts. As I said in another thread (can't find the message anymore), I have 2 microsoft email account (one live.ca and one hotmail.com) and they both don't work. I was able to add them in Outlook desktop app and EM Client (a non open source software i'd rather not use) through IMAP with success. IMAP is activated in both accounts and as per Microsoft documentation the server is supposed to be outlook.office365.com on port 993. eM Client magically discover IMAP settings to imap-mail.outlook.com instead. Thunderbird opens an OAuth page and then it redirects from microsoftonline.com to localhost and fail with "Unable to connect".

2FA not activated in one account, if that matters. I have nothing running on port 80 if that matters.

This is a continuation of the thread - [is being managed by your organisation CAUSE: Bitdefender]

The solution of deleting the Registry Key does not work. It simply comes back after reboot. I have engaged with BitDefender support and they suggested the same thing - they also added to uninstall TB which I am not going to do.

The issue is that the BitDefender extension is not installed in a normal way, and cannot be removed. The settings in BitDefender do not make any difference, I cannot change settings in a Thunderbird account eg change a folder location, it looks like it works, but it actually does not.

I did find in the about:config extensions.webextensions.uuids key has the bdThunderbird@bitdefender.com entry but there is no indication as to what other strings belong to the entry and I do not to mess things up.

I do realize this is a BitDefender issue, and i did follow up with their support but I am wondering if anyone has solved this annoying issue.

Thanks

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помогите решить проблему. Спасибо.

Good afternoon.

The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messages from two other emails, and I get an error

Error translation "Error sending message. Error sending mail. Mail server responded: Error: send AUTH command first. 1777978756-Gxds2c0SZiE0-r8k7j8Ju. Make sure the email address you specified in your account settings is correct and try again."

I've been using Thunderbird for about two months now and I just realized that Thunderbird (150.0.1) seems to be unable (or unwilling) to use some of the fonts that are on the computer (Windows 10, plenty of RAM and disk space).

Let me explain that I don't send a lot of emails, and most of the ones I do send are just a few lines so I had not had any reason to bother with the font -- the default font was fine -- until today...

Today my experience with fonts in Thunderbird was extremely disappointing. It started when I was composing an email and I copied/pasted some text from a web page into the email. Rather than treating the pasted text as simply text to have in the default font, Thunderbird put it in some strange font and size. This might have been Thunderbird's attempt to use the font from the website but neither the font nor the size resembled the text that I had copied/pasted. That was when I noticed that Thunderbird does not let you choose the actual size but only offers the choice to make text larger or smaller. Making the text smaller was sufficient for that particular time.

As I finished the email, I tried to sign my usual signature. Thunderbird lets you choose the font but once I had chosen the font that I routinely use for my signature, I discovered that Thunderbird totally ignores the choice that it just let you make. Instead of displaying the signature in the chosen font, it displayed my signature in a plain sanserif font.

I could live with a limited choice of fonts -- I have used another program where the only choices were serif and sanserif -- but I cannot understand why Thunderbird would offer a font choice menu that includes all my installed fonts when it actually only honors three choices. The only fonts reliably used seem to be some generic sanserif font that Tunderbird calls Helvetica/Ariel, a generic serif font that it calls Times and another serif font it calls Courier.

The dropdown menu lets me choose any of the fonts I have installed, some of them display properly while composing the email, others don't. If I send the email to another of my email addresses, Thunderbird displays the text the same way -- some fonts are correct and some fonts get replaced with one of Thunderbird's generic fonts.

I'd really like to have all my fonts available -- but that doesn't seem to be possible with Thunderbird so I guess I need to figure out which fonts Thunderbird is willing to use.

Every time I let Thunderbird update, the format changes to a previous format and my emails and folders are gone.

Having to call my contacts to have them send these receipts again is frustrating. Setting up new folders AGAIN is frustrating.

I have thought of contributing to you, but this behavior is beyond infuriating and costs me hours and hours of time to fix.

How can I get consistency? How can I retrieve what is lost? The only thing I know to do is to STOP letting you update my program.

Not a happy camper.

Ich kann kein weiteres Emailkonto zufügen, es zeigt mir immer eine Fehlermeldung bei der Authentifizierung egal was ich erfasse...

Ich erkenne nicht, wo der Fehler liegt? Was nun?

Wie kann ich ein weiteres Email Konto hinzufügen?