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  • Install

A long time user of (2) computers, both running (2) separate accounts until now, but after having to re-install a fresh copy to one computer, I am no longer recognised on it while the other computer still continues functioning quite admirably ?

Firstly, both laptops are working well. While one is still behaving quite normal, I am unable to install Mozilla Thunderbird on the other after having done a reset .. The… (gụkwuo)

Firstly, both laptops are working well. While one is still behaving quite normal, I am unable to install Mozilla Thunderbird on the other after having done a reset .. The "HUB" will NOT except my personal details i.e. email address & PW which I've used for years. I'll leave it at that for now ..

Open

Thunderbird keeps trying to install a new helper tool and never opens.

When I try to open Thunderbird it keeps giving me a message that it is trying trouble install a new helper tool and asks for my password. I do so, hit the Install Helpe… (gụkwuo)

When I try to open Thunderbird it keeps giving me a message that it is trying trouble install a new helper tool and asks for my password. I do so, hit the Install Helper button, and then nothing ever happens. I get a spinning beach ball and it never opens no long how I wait. I would be very grateful for any suggestions or advice on what to do.

Open 6 18

"Thunderbird is damaged and must be moved to the trash" on macOS

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app… (gụkwuo)

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app several times, and tried the terminal command "xattr - cr" and dragging the app into the window. Is there a proper fix for this. V. grateful for any solution. TIA Brian

Open 4 108

Thunderbird icon missing (Version 150.0 on Ubuntu 24.04)

Hello! I have installed Thunderbird 150.0 on an Ubuntu 24.04 desktop using a downloaded TAR installation method. I have done this, as I use OWL for Microsoft Exchange ac… (gụkwuo)

Hello!

I have installed Thunderbird 150.0 on an Ubuntu 24.04 desktop using a downloaded TAR installation method. I have done this, as I use OWL for Microsoft Exchange accounts. OWL works better with the current version of Thunderbird.

I have created a desktop launcher (thunderbird-150.desktop), which works fine, except that the software icon is the generic Gnome gear. I have read that specifying the WMClass correctly in the launcher file (in /usr/share/applications) is the solution, but this does not seem to work. It is current set as WMClass=thunderbird. I have also noticed that the /opt/thunderbird/icons folder does not contain the Thunderbird icon.

Can anyone help me to fix this annoying issue?

Many thanks!

Asara ya 1 27

No download available for Linux ARM (aarch64)?

The website https://www.thunderbird.net/en-US/thunderbird/all/ provides portable download for Linux, but I seem to understand there's no such a version for Linux ARM (aar… (gụkwuo)

The website https://www.thunderbird.net/en-US/thunderbird/all/ provides portable download for Linux, but I seem to understand there's no such a version for Linux ARM (aarch64).

Is that planned in the future?

thanks in advance

Open 27

If I uninstall and then reinstall Thunderbird, will I lose emails and/or folders?

I've been having a number of problems with Thunderbird recently and I'm hoping that deleting and reinstalling the app might help. But I worry that I will lose emails by … (gụkwuo)

I've been having a number of problems with Thunderbird recently and I'm hoping that deleting and reinstalling the app might help. But I worry that I will lose emails by doing this. I'm also wondering if the numerous folders I've set up will disappear as well. The issues I've been having, by the way, are emails consistently going into the wrong folder and, most recently, constantly being asked for my passwords. (I have emails from four email addresses being downloaded by Thunderbird.) I've had the password issue in years past, but it always seemed to resolve itself.

Asara ya 4 63

Downloaded Thunderbird but don't know how to set it up and start using it?

I have no idea what to do now that I have downloaded Thunderbird email on my Surface 4. I can't find any directions anywhere on how to get started with it.! Outlook, whil… (gụkwuo)

I have no idea what to do now that I have downloaded Thunderbird email on my Surface 4. I can't find any directions anywhere on how to get started with it.! Outlook, while not secure, was certainly easy to set up and use.

Open 1 18

j'ai voulu réinstaller Thunderbird sur ordi , ne le disposant plus ? cela pour consulter ma Bt mail Free

Bonjour, depuis des années ,je consulte ma boite mail : [edited]@free ,en clickant sur le symbole thunderbird dans ma barre de commande ! ces derniers jours je n'ai plus … (gụkwuo)

Bonjour, depuis des années ,je consulte ma boite mail : [edited]@free ,en clickant sur le symbole thunderbird dans ma barre de commande ! ces derniers jours je n'ai plus d'accés , en clickant je n'ai plus de réponse! Suite a cela j'ai redemandais à réinstaller Thunderbird dans mon ordi ,mais je n'y arrive pas ???

Open 1 45

I have a costumer in my store that has random emails saved on his desktop.

I have a costumer in my store that uses Thunderbird, it has worked fine for him for years without any issues. But now for some reason random emails get saved to his deskt… (gụkwuo)

I have a costumer in my store that uses Thunderbird, it has worked fine for him for years without any issues.

But now for some reason random emails get saved to his desktop, and has no idea why that is happening.

I have checked settings to make sure it doesnt save anything to the desktop, the folder is set to save inside appdata/roaming

We have tried updating the program with no luck so far, just updated it again today. Costumer is nervous towards deleting the program and setting up his email again, I have told him that his emails and folders wont be effected. But still doesnt want us to do it.

So unless you can give confirmation that nothing will happen to his files and folders he wont let us reinstall the program.

Can you let us know if its a known bug or better yet, give us a solution, we would both be very grateful.


Kind regards

Open 3 36

C:\users\flost\AppData\Roaming\Thunderbird\Profiles\u8wvbzf3.default-esr ist nicht verfügbar

hallo Mozilla team, habe eine neuinstallation von Thunderbird gemacht und kann leider nicht auf den Profilordner zugreifen oder finden C:\users\flost\AppData\Roaming\Thun… (gụkwuo)

hallo Mozilla team,

habe eine neuinstallation von Thunderbird gemacht und kann leider nicht auf den Profilordner zugreifen oder finden

C:\users\flost\AppData\Roaming\Thunderbird\Profiles\u8wvbzf3.default-esr ist nicht verfügbar

könnt ihr mir bitte bei der herstellung helfen

mit feundlichen Grüßen Florian

Open 1 45

How to instal Thunderbird for Mac 10,14/ Mojave

Hello, I went to https://archive.mozilla.org/pub/thunderbird/releases/ or perhaps it was from https://releases.mozilla.org/pub/thunderbird/releases/ and downloaded th… (gụkwuo)

Hello, I went to https://archive.mozilla.org/pub/thunderbird/releases/ or perhaps it was from https://releases.mozilla.org/pub/thunderbird/releases/ and downloaded the thunderbird-60.6.1.source.tar.xz package, unarchived it and am now stumped :) How to proceed from there?

Asara ya 6 81

Release Notes & Migration from Release Channel to ESR

1. Where can I find the release notes for Thunderbird versions? 2. I mistakenly installed v148.0 from the release channel, when I really want the ESR version. This articl… (gụkwuo)

1. Where can I find the release notes for Thunderbird versions?

2. I mistakenly installed v148.0 from the release channel, when I really want the ESR version. This article says, " "Still unsure which channel to use? Start with the Thunderbird Release channel. You can always switch later if your needs change." and this thread says that one can perform the necessary downgrade by simply deleting the compatiblity.ini file from the profile folder. However, the current release channel version (149) and the version I have installed (148.0.1) are far ahead of the ESR version (140.8.1). I have already configured 8 IMAP accounts and 4 add-ons and would like to retain my existing profile. Can I simply downgrade by deleting the compatiblity.ini file from the profile folder or do I risk data corruption due to changes to the data structures? Can I simply install ESR 140.8.1 over 148.0.1 or do I first need to uninstall 148.0.1?

Asara ya 4 81

Will thunderbird run on an iMac With a M4 chip

Will thunderbird run on an iMac With a M4 chip? I’ve tried to move the app from an older iMac to my new one and all I get when I open it is a message that it’s corrupted… (gụkwuo)

Will thunderbird run on an iMac With a M4 chip? I’ve tried to move the app from an older iMac to my new one and all I get when I open it is a message that it’s corrupted,

Len S

Asara ya 2 90

Ok I don't have Thunderbird on my desktop

I'm trying to setup this Thunderbird app on my android phone and in the setup process it wants me to scan i guess a QR code from my laptop with Thunderbird on it. I don't… (gụkwuo)

I'm trying to setup this Thunderbird app on my android phone and in the setup process it wants me to scan i guess a QR code from my laptop with Thunderbird on it. I don't have Thunderbird on my laptop so I can't continue to set the app up on my phone. I need a work,-around for this. I do however have a Mozilla Firefox account and I logged into that but it didn't seem to make any difference

Open 1 18

Cannot download without payment, although product is advertised as free

Athough you advertise Thunderbird as a free product, your website does not allow me to download it unless I first pay. I am unwilling to pay until I have been able to tes… (gụkwuo)

Athough you advertise Thunderbird as a free product, your website does not allow me to download it unless I first pay. I am unwilling to pay until I have been able to test the product and verify that it will do what I need it to do.

Open 2 54