Thunderbird Community Forum

Settings config section to "Incoming Mails," sub-section - "When new messages arrive" to: "Play a sound" buttons... "Play" and "Browse" are non-functional buttons.

Consequently, one cannot change the incoming notification sound.

BTW, the present link indicating a notification sound doesn't work, either.

Hello everyone. From time to time, the "Attachments" button stops working. It can be clicked, but nothing happens. Occasionally, restarting the PC or the email client helps. More often, the only solution is to reinstall the entire program—which also means losing access to years' worth of emails, as I then have to wait for them to be re-downloaded from the IMAP server. What should I do? I’m using the latest versions.

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure how I managed to get it working again those times, seems hit-or-miss. I've compacted and run a repair on the inbox folder several times as suggested by others. I've updated and restarted Thunderbird and even updated windows and restarted more than once.

Windows 11 Pro Thunderbird 158.0 (64 bit)

I'm attaching a screenshot from the Error Console (Tools -> Developer Tools -> Error Console)

I have a proper profile stored in an backup and 1 *.msf wasn´t restored on the new computer, but it is needed as soon as possible. My tries to restore it wasn´t successfull, there are no needed things to restore. The needed msf is located in the new profile, and I can´t see the item. Therefore I need help for restoring this particular *.msf. Greets The Texman aka K.-P. Aldag

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data to a new computer." When you make the move, does it also bring your account settings with the move? And by the move, I mean copying and pasting from old PC to new PC. Or do I enter this info manually? I am moving data from old HP w/win 10 originally installed, to new HP w/win 11. I also read a previous article on forum, "An alternative method for manual transfer between Windows 10 and Windows 11 computers." This was also included in this article. "This section assumes you have a default Windows installation and will work on computers upgraded to Windows 10 from previous Windows versions." My old computer had win 10 originally installed, not upgraded, (as stated above). Any info/help you can offer will be deeply appreciated. Thanks

How do I set up Thunderbird so that no incoming email is automatically diverted to my spam folder?

I like TB flagging incoming emails that it thinks is spam, but I don't want TB to automatically divert any emails into the Spam folder. Is this possible?

I use four email accounts on TB. I'd like to set this up for all four accounts.

I accidentally clicked on something at the top of the Inbox messages and suddenly everything was alphabetized. I've tried several times to figure out what happened and to get it back without bothering you, but have had no success. Now, of course, because I've tried so many things, the Inbox is really goofed up. Can you help me reset the Inbox so I don't have to go to All Mail to see my messages? I like having current messages at the top.

I've received the following message the last few days when I send an email with Thunderbird:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. (I am sure neither of those errors apply.)

It then gave me the option to "save" (I didn't get the exact wording before I clicked on "save") and I don't see it anywhere. This was a very important email and I need to find it.

Hello, I recently converted a very large OLM (Legacy Outlook on Mac) to Thunderbird on my Macbook. I added an Office365 (work) Account to Thunderbird, and the Outlook Addon App for Thunderbird. I can receive emails to the Office365 account no problem, but cannot Send emails from the Thunderbird (Host) Office365 email, unless I select the Default Outgoing Server which is a different email. I have reset Passwords, related Server settings, and Account Config settings numerous times.

The only other option is to send from the Outlook Addon App ,,, this works fine, But I cannot access the Thunderbird Local Folders from the Outlook Addon.

Any assistance with this issue is truly appreciated. TD

I received a message with a password-protected attachment, and opened it in Thunderbird (in Windows 11).

I found that the password I'd been sent did not work with the attachment. I inadvertently closed the Thunderbird app with the password prompt still open.

When I tried to open Thunderbird again it tried to load the attachment and then just hangs indefinitely. Using safe mode has the same result.

Please can you suggest a solution?

Thanks

I am transferring thunderbird to a new computer. I copied the Thunderbird profile from the old computer to the new computer but most of the old messages are not showing up. I uninstalled thunderbird from the new computer and reinstalled it and again copied the old profile but still the old messages are not there. How can I get them on the new computer?

When I installed Thunderbird, I selected Custom Installation, thinking I would get an opportunity to select which components I wanted installed. All it allowed me to do is define the installation folder. Not very "customizable." Anyway, I already have a calendar app that I'm perfectly happy with, don't need a task manager, and don't use chat, Is there a way to remove those apps from Thunderbird?

Hello, I did a mistake, I installed 2 instances of Thunderbird, one pointing to the system disk and the other to the user data disk. How do I remove the instance that points to the system disk? Best regards

Been away for 1 week, and not used Thunderbird during absence. On return logged in as usual on desktop and cannot retrieve or send messages on Thunderbird - message asks for webmail password, which it has not done for many years, then will open inbox but only shows all mail up to the day I last shutdown the system (7 Oct), then continues to ask for password for host. Have tried editing password within settings (but it is correct anyway) and can separately log into webmail (using the same password). Essentially unable to use Thunderbird but unwilling to use email history and using the webmail interface (plusnet) is slow and unwieldy. Any ideas much appreciated! I also note that my Thunderbird version must have updated automatically on opening to the latest version -158. Could this be the problem?

First know that I have threading turned on. I am unable to find how to thread several email messages that I know are related. How can I do that even though they may not automatically be threaded by certain wording? Thanks Russ Pond

I have tried everything I have found to "move or copy contacts from one address book to another". I can't believe this functionality is NOT present. Really Clunky. Copy & paste functions would be fine. But, does not work. The other methods discussed are very clunky and I could not make them work.

I'm using TB 157.0.1 on a Mac.

When I want to attach a file to an email, I click on Shift+Cmd+A.

I want to be able to navigate to a folder where the file is, then search for the file by name within the folder I navigated to. But it doesn't quite work that way.

I navigate to the folder, enter the file name in the search field, hit Return, and TB searches my entire hard drive. How can I force TB to limit the search to the folder I navigated to?

When I hit Return (or Enter) and TB searches the entire hard drive, the window that displays search results has a field I can click on that will limit the search to the folder I navigated to, but I'd like to eliminate that extra step. I'd like to set a default when searching for a file to attach so that search is limited to the folder I navigated to.

Is that possible?

For months, control-shift-k almost never works. Every once in a while it does briefly. No sense of what is different when it briefly works. Updates to TB don't seem to make any difference.

Thanks for checking this!