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icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (gụkwuo)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 1 ọnwa gara aga

Last reply by mikepbsd 1 izu gara aga

Seeing "Your browser is being managed by your organization" on a private Ubuntu computer, tar installation.

This is one of the more annoying messages Firefox has recently added: "Your browser is being managed by your organisation." It is obviously wrong, because it is shown o… (gụkwuo)

This is one of the more annoying messages Firefox has recently added:

"Your browser is being managed by your organisation."

It is obviously wrong, because it is shown on a private Ubuntu 24.04 computer where I have myself installed Firefox from a tarball installation (Firefox version 142.0.1).

The about:policies page just shows: Homepage: URL "https://start.ubuntu-mate.org/"

  Locked	false
  StartPage	"homepage"

Why does Firefox give such obviously misleading information? All the other articles are not helpful at all either, some are talking about security software, some about malware.

This is an extremely user-unfriendly and confusing message: if security software is to blame, why does Firefox not tell what exactly is restricted? When malware changed something why does Firefox not tell what it changed? What even does the message actually imply, what is prevented what otherwise would work and why? What does the information shown on the about:policies page really tell me?

This is by the way shown when starting Firefox using an EMPTY directory for its profile (so making it use a brand new profile), running from a brand new installation directory extracted from a tar file. So what on earth makes it think it is "managed by my organization"?

There is no extension installed, no policies.json file in the newly created profile, nothing. It looks as if the firefox browser would just arrive with this weird setting/configuration comiled right into it?

Asked by johann.petrak 1 ọnwa gara aga

Last reply by jonzn4SUSE 1 ọnwa gara aga

Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (gụkwuo)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Asked by scpatl4now Ọnwa 2 gara aga

Last reply by jonzn4SUSE Ọnwa 2 gara aga

Firefox on LINUX is broken for about 30% of websites

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more se… (gụkwuo)

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more secure, if it doesn't work - what's the point?

Asked by Andor J Kiss Ọnwa 2 gara aga

Last reply by jonzn4SUSE Ọnwa 2 gara aga

not loading pages, have to shut down and restart

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start. Also one tim… (gụkwuo)

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

Asked by a.frayed.knot.mate Ọnwa 3 gara aga

Last reply by jonzn4SUSE Ọnwa 3 gara aga

File preview for Downloads not updating

To preface this, I am not sure if this is caused by my OS (Ubuntu 24.04) or by the way Firefox tends to work on Linux as other issues have been (and therefore, might be r… (gụkwuo)

To preface this, I am not sure if this is caused by my OS (Ubuntu 24.04) or by the way Firefox tends to work on Linux as other issues have been (and therefore, might be resolved with a change in about:config).

Problem: When I download a file and download another one right after that one, the window showing the folder I am choosing to download to won't show the file/image preview of the file I just downloaded before; it only shows the correct preview once I have opened the file manager on my OS; after doing that the file preview is up to date again. (basically, it only shows the correct file preview when I viewed the files on my desktop before opening the download window and will not keep up to date with the most recent changes on its own like it does on Windows for example)

Asked by Menosgada Ọnwa 3 gara aga

Last reply by jonzn4SUSE Ọnwa 3 gara aga

I cannod get Firefox to complete a large download - ~356MB.

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds a… (gụkwuo)

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs

Asked by Anthony Ọnwa 5 gara aga

Last reply by wirkutskijkarl Ọnwa 5 gara aga

Issue with Picture-in-Picture Functionality in Firefox on Ubuntu

I am experiencing an issue with the Picture-in-Picture (PiP) functionality in Firefox on Ubuntu. Unlike on Windows, where the PiP window automatically appears when switch… (gụkwuo)

I am experiencing an issue with the Picture-in-Picture (PiP) functionality in Firefox on Ubuntu. Unlike on Windows, where the PiP window automatically appears when switching tabs or pages, this does not happen on my system.

When I manually activate the PiP feature by clicking the button, the window does appear; however, it is placed behind the browser window and remains at the lowest level among other open windows. This causes it to be obscured by other applications and requires me to manually bring it to the front and adjust its position every time.

Is there a way to automate this process or resolve the issue so that the PiP window behaves as expected (i.e., stays on top of other windows and works seamlessly)? Please let me know if there are any settings, extensions, or workarounds that could address this problem.

Thank you in advance for your assistance!

Asked by Henry Mayer Ọnwa 5 gara aga

Last reply by jonzn4SUSE Ọnwa 5 gara aga