Firefox Community Forum

Additional information on the problem of not clearing history. It takes from the tool bar at least 5 attempts to clear the Cache, cookies and past pages. The last 15KB of the system cache will not clear. Tried from Setting; Privacy and Security, said there was still 6.9MB, Cleared, check also the past pages box. Came back to the Tool Bar, still has the 15KB in Cache, but settings said there was zero. Not a critical issue at this time. Going forward when you have a response. JJE

Hi, whoever may read this ...

I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenly befell me in FF last week.

Last night, the Bookmarks came back - or came back in part, so to speak. ~ ~ There are outstanding problems. I hope these too resolve themselves or can be resolved in the near future, as it is a bit debilitating.

So, what are my current issues/problems with Bkmrks in FF?

1) Can't search my Bookmarks any more.

I enter a search term in the Bkmrks Search box (whether all Bookmarks or a defined subsection/folder I have made) - never a response but blank (though I know that term is among bookmarks somewhere) - and then, the content list of that sub-folder of my Bookmarks even goes blank when I search there. (That content list returns when I click on another folder and back to that one, but that's not much consolation.)

2) Problem adding any new Bookmarks.

Though the "Bookmarks Star" lights up when I try to add a new Bkmrk - suggesting it has been saved - the new saves are nowhere visible among "Bookmarks". Not under the folder I chose to save them to (or tried), nor anywhere else I can see under Bookmarks, such as in the general folder.

3) Can't even Export Bookmarks any more - as html or in any other format.

I go to Manage Bookmarks, etc., and click "Export as html" ,,, nothing happens. There is no trace of an exported html or other file at the location where I decided to save the file.

(To explain what may be obvious: the point of the (attempted) Exportation on this occasion is to (try to) investigate, access the saved Bookmarks, retrieve the sites, etc.)

Can anyone help - or maybe offer solace that FF might fix itself or be fixed in the near future? Like I said, it's a bit debilitating for work, research and entertainment alike.

I should perhaps add that I prefer to use a laptop (HP) where possible.

Best wishes

Peter Shaw London

I have an ultrawide screen, yet my pinned tabs only occupy 1/3rd of my screen width before you have to scroll through them. How do I make this area wide and allow more than 27 pinned tabs to be visible.

Hello,

I just switched to Mozilla Firefox from Chrome, I went through the import process and while Password, Bookmarks have been imported the History however will not import at all. It says it will only import 180 days of history but it appears with a yellow triangle exclamation mark and does not even import a single day.

I successfully imported to Edge for example but again if I try to import the history from Edge to Firefox it fails.

I also tried other freshly installed Firefox based browsers and they all fail to import history from chromium browsers.

Please fix this issue.

I already did the restart, unnistal, reinstall process still not working.

I also went through threads on the internet stating to modify flags and other settings it simply fails when any Firefox Browser tried to import Chromium history.

Any guidance will be welcome.

Best regards,

Firefox appears to be having problems following certain links.

An example:

Choose any of the 'source' links here:

https://docs.fast.ai/vision.utils.html

I find that if i click *above* the link by a mm or so: it follows properly. Think windows message handling is wrongly identifying the location of a click.

Comments welcome. Solutions more welcome!

FF 142.0.1. We have used FF fir many, many years, and NEVER, that is NEVER, been able to ad an extension to our toolbar. Yes, we have read myriad posts and sundry blogs where most of the advice we see is totally useless because the things we are supposed to do not exist in our FF. We can’t add in the customise palette, the extension manger Pin to Toolba, settings, et ceteras. So, how do we add an FF extension to the toolbar in FF 142.0.1? Thank you

When I click on an appointment in the Square appointment calendar, a sidebar appears on the right with information about the client and the appointment. I highlight this information and copy it to a Word document which I print out and use as I interview the client. This has worked just fine for years. As of Wednesday, Sept 10, the client's phone number and email address began appearing in blue text and underlined in the sidebar, and the blue text cannot be copied. Everything else copies just fine. The problem is that the client's phone number and email address are two of the most important things I need to copy. Why are those two items suddenly in blue and not copyable? How can I change this? (I know how to copy and paste--that's not the problem.) I contacted Square support, and they said that the blue text is copyable when using the Chrome browser; I tried it, and they were right--it copied just fine. But, I don't want to use Chrome, I want to use Firefox. How can I fix this?

Whether I am on Yahoo or Facebook Firefox occasionally just stops working for a couple minutes.. Then after a while it starts working again. The stoppages seem random as they don't occur regularly. I use Malwarebytes premium to protect my computer and run scan regularly so there are no viruses etc. in my machine. Any ideas why Firefox just stops?

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + on the tabs for years. I know, big deal, it's just inconvenient, interrupts my train of thought to switch, which is no big deal. But if anyone has a moment and can answer, it would be a blessing for me. Thank you.

I get a "Sorry, the video player failed to load.(Error Code: 104153)" error when clicking links from a search for a video, if that video is available on YouTube it opens and plays just fine, not from other websites though - and it should. Fix?

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Ubuntu - I use the SNAP version of Firefox - I generally have lots of tabs open but only use 5 or so of them and it's generally fine.... but when I am closing Firefox, it USES like 100% of the CPU and ALL of the RAM and ALL of the SWAP memory when closing.

This locks up the computer.

Sometimes it doesn't quite go all the way but I can watch it all happen in real time, using Task Manager - and that shows a solidwall of all resources occouring, when the close Firefox is run.

I am told by research via ChatGPT that this is a very real problem with the SNAP version and it's best to change to the Debian version, copy all the bookmarks etc., across and then uninstall the SNAP version.

It's rather disconcerting to have Linux crash because of this one app locking it up and frequently.

Chat GPT:

Is there a problem with Firefox Snap Version closing and using all the resources while doing so, which results in locking up the computer?

You're definitely not imagining it—there have been reports of Firefox's Snap version consuming excessive system resources (CPU, memory) and even causing lockups or hangs, particularly during closure. Here's what’s going on and how to mitigate it:

What’s Happening with Firefox Snap?

2. Browser Hangs or Locks the System on Close

On Linux (especially Ubuntu), users have reported that closing Firefox can lead to it hanging in memory, sometimes unresponsive and still consuming resources.
Super User
Ask Ubuntu
A stark example from Reddit illustrates the severity:
“About 50% of the time I open Firefox, it'll reach 100% CPU usage in about 30 seconds… PC completely unusable unless I shutdown.”
Reddit

3. Known Wayland Sway Bug

On Wayland/Sway setups, reloading Sway while Firefox is open can trigger intense logging, causing high CPU use and an enormous syslog.
Fix: Set MOZ_DISABLE_WAYLAND_PROXY=1, or upgrade to FF 125 where the issue is addressed.
Reddit+1

Alternative Approach

Many users, particularly on Ubuntu, opt out of Snap completely in favor of the .deb package or PPA builds. These alternatives often avoid these specific issues. Ask Ubuntu Reddit

Thoughts? Solutions?

Thanks in advance.