Hello,
First of all, sorry for my bad english. I'm not a native speaker.
I'm running Firefox 153.0 on a W11 PC. I recently encountered some problems when signing into Mic… (gụkwuo)
Hello,
First of all, sorry for my bad english. I'm not a native speaker.
I'm running Firefox 153.0 on a W11 PC. I recently encountered some problems when signing into Microsoft.com.
In order to sign in, I need to enter my email adress (duh) and my password before proceeding with 2FA. However, when I submit my password, the login page immediatly sends this error message :
Password sign-in isn’t available. Try another method.
I first thought my credentials were wrong. This is not the case since I managed to log in with another browser (Edge, to be more specific).
The same message appears whether the password is correct or not. In other words, Microsoft doesn't even bother to check if credentials info are correct.
I encounter the same problem with other Microsoft accounts. I tried to log in with 2 other machines (also running Firefox 153.0) on two different networks with different IPs, and the issue persists. However, when trying to log in from another browser or using a Firefox private window, everything works like a charm.
The problem then seems to come from the " classic " Firefox browsing. Here's what I tried :
- Closing and reopening Firefox and restarting Windows (well, you never know, it could be useful) ;
- Completely clearing cache and browsing data ;
- Completely uninstalling and reinstalling Firefox (so add-ons are not a problem here, and I'm only using uBlock) ;
The issue persists. I'm quite at a loss here.
I regularily log in to my Microsoft account and this issue first occured since the 153.0 update. Any idea ?
I'm not the only one with this problem, at least one other person encountered this issue, confer this reddit post (which is not mine, however I'm one of the commenters).
Have a nice one,
Atuvu