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Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (gụkwuo)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac Ụbọchị 4 gara aga

Answered by jscher2000 - Support Volunteer Ụbọchị 3 gara aga

Drag & drop images from Firefox to desktop creates “Ø” icon and fails on Windows 11

Hello Mozilla Support Team, I’m experiencing an issue when attempting to drag and drop images directly from Firefox to my desktop in Windows 11 Pro (build 26100.4652) us… (gụkwuo)

Hello Mozilla Support Team,

I’m experiencing an issue when attempting to drag and drop images directly from Firefox to my desktop in Windows 11 Pro (build 26100.4652) using Firefox 140.0.4 (64‑bit). Instead of successfully transferring the file, a “Ø” symbol appears, and the drop fails—no image is saved. What I’ve tried so far:

   Set UAC to the lowest setting.
   Launched Firefox via the -no-deelevate command.
   Verified no elevated launcher process is active.
   Tried on multiple folders including Desktop, Documents, etc.

System Details:

   OS Version: Windows 11 Pro 26100.4652
   Firefox Version: 140.0.4 (64‑bit)

Could you please assist in resolving this? Thanks!

Asked by wittex01 Ụbọchị 6 gara aga

failure to dwnload

when I try to download a an extension foe example uBlock Origin by Raymond Hill I get the error Download failed. Please check your connection. I tried to instll the tre… (gụkwuo)

when I try to download a an extension foe example uBlock Origin by Raymond Hill I get the error

Download failed. Please check your connection.

I tried to instll the trend extension and I got the same error

Asked by Bryan 1 izu gara aga

The error in downloading files is causing abnormal web browsing.

There was an error when downloading files with the browser, indicating that there was a problem with the file directory. The download failed, and changing the file direct… (gụkwuo)

There was an error when downloading files with the browser, indicating that there was a problem with the file directory. The download failed, and changing the file directory was still ineffective. Then, it resulted in a situation where no web pages could be opened, as if the network was disconnected. After closing the browser and reopening it, it returned to normal, but the download still could not be used. This problem has existed since versions 115.24 and 115.25.

Asked by hyrjdq Izu 2 gara aga

upload dialog box and download function is failing

This keeps happening - not an isolated incident. The option to open a dialog box to upload a file becomes non-existent. Concurrently, I'm unable to download and save fi… (gụkwuo)

This keeps happening - not an isolated incident.

The option to open a dialog box to upload a file becomes non-existent. Concurrently, I'm unable to download and save files.

This is resolved when Mozilla releases an update and I can update my browser. Then eventually something happens and the features stop working. It's like a download fails and then blocks further ones. However, there isn't something obviously stuck in my downloads history.

I can't seem to close my browsers and reopen it to fix, have to wait for an update but this always resolves it. This has happened at least a dozen times now. It is NOT my operating system.

This is wildly frustrating.

Asked by ashley.w.vater 1 ọnwa gara aga

Last reply by jscher2000 - Support Volunteer 1 ọnwa gara aga

當網路變更的時候,所有下載中的檔案會直接出錯中斷,有没有像 Google Chrome 那種可以在網路恢復後的續傳設定

使用 Linux Mint 22.1 64bits 的筆電 FF 版本 138,下載的過程如果移動筆電導致網路變更的時候,所有下載中的檔案會直接出錯中斷,有没有像 Google Chrome 那種可以在網路恢復後的續傳設定呢?

Asked by 狄恩 Ọnwa 2 gara aga

Downloading files

For reasons that are not clear, a few days ago, Firefox would not download any files — giving a failure message. I have tried all the different ways of resetting, disabli… (gụkwuo)

For reasons that are not clear, a few days ago, Firefox would not download any files — giving a failure message. I have tried all the different ways of resetting, disabling extensions etc, and even deleting Firefox and re-installing, but that has not solved the problem. Help!

Asked by Firoze Manji (Daraja Press) Ọnwa 2 gara aga

I cannod get Firefox to complete a large download - ~356MB.

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds a… (gụkwuo)

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs

Asked by ak.mozilla Ọnwa 3 gara aga

Last reply by wirkutskijkarl Ọnwa 2 gara aga

Incomplete downloads with WeTransfer

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with fi… (gụkwuo)

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with file transfers through Wetransfer platform and fro some unknown reason I get incomplete downloads from Firefox. I tried all the steps and procedures to refresh, uninstall, reinstall, troubleshoot mode and even switching accounts. Furthermore, nothing worked. I hope you guys can fix this issue and have me back. I'll be delighted. Thank you and until next time!

Cristian

Asked by nuestratele2412 Ọnwa 3 gara aga

Last reply by markwarner22 Ọnwa 3 gara aga