Be nice and be specific. Our volunteers are Mozilla users just like you who give their own time to help. Telling us “YouTube videos are always choppy” is much more helpful than “something is broken”.

Be nice and be specific. Our volunteers are Mozilla users just like you who give their own time to help. Telling us “YouTube videos are always choppy” is much more helpfu… (gụkwuo)

Be nice and be specific. Our volunteers are Mozilla users just like you who give their own time to help. Telling us “YouTube videos are always choppy” is much more helpful than “something is broken”.

Open

Firefox crashes within minutes, even when not used. FF for Linux Mint 150.0.1

FF for Linux Mint mint-001 1.0 FF closes in just a couple of minutes, even with one open tab and nothing clicked or typed. FF crashes even in "Troublshooting Mode". … (gụkwuo)

FF for Linux Mint mint-001 1.0 FF closes in just a couple of minutes, even with one open tab and nothing clicked or typed. FF crashes even in "Troublshooting Mode". "about.crashes" lists no crash reports Using Task Monitor to view system vitals, I discovered that while CPU usage by FF is very low, memory usage rises linearly over a couple of minutes. System memory available is 31.0 Gb. When FF usage reaches 30.7 Gb, FF crashes. No other browser or program has issues.

Open 1

I can’t access a website on Firefox

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is t… (gụkwuo)

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is this happening? Site is www.hlc.bike a large b2b distributor in the cycling world.

Been like this ever since I installed FF mobile.

Asara ya 6 54

When I click certain buttons (to register for an account or place an order) either nothing happens, or it just hangs there. What settings do I need to adjust?

Lately, on certain websites, like Fox News - I open a tab in a new link and it just spins. Today, I just tried to register an account with a glass company, and I hit the… (gụkwuo)

Lately, on certain websites, like Fox News - I open a tab in a new link and it just spins.

Today, I just tried to register an account with a glass company, and I hit the button to register, and nothing happened.

Yesterday on a different site, I went to place an order, and everything grayed out and it just stayed like that.

What do I need to adjust in order for this to stop happening?

Thanks! Shari Blauner

Open 4 27

Be careful. Something doesn’t look right. Firefox spotted a potentially serious security issue with www.aol.fr. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails.

Be careful. Something doesn’t look right. Firefox spotted a potentially serious security issue with www.aol.fr. Someone pretending to be the site could try to steal thing… (gụkwuo)

Be careful. Something doesn’t look right.

Firefox spotted a potentially serious security issue with www.aol.fr. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails. ??????? I used Aol since 1998 !!!!!!!!

Open 3

Lost sync account login

Hello, We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as usi… (gụkwuo)

Hello,

We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as using file recovery tools but no luck).

Is there a way to recover only the account login ? No need for the password. I could provide the IP of the computer in question (it is a professional IP, not shared).

Many thanks in advance for any help !!!

Asara ya 2

Selected text not overwritten when new typing begins

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simpl… (gụkwuo)

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simply deletes the first word in the selection and keeps the rest. Is there a setting to have ALL text selected deleted/overwritten when new text is entered? Selecting one word overwrites the whole word but when an entire line to be deleted is selected, only the first word is deleted and typing begins where that word ends.

Open 7 199

профили

после обновления в панели инструментов появилась вкладка профили и она мне даром не нужна но хуже всего что теперь файрфокс каждый раз перед запуском заставляет выбирать … (gụkwuo)

после обновления в панели инструментов появилась вкладка профили и она мне даром не нужна но хуже всего что теперь файрфокс каждый раз перед запуском заставляет выбирать профиль и ни какие настройки не помогают! что только не пробовал все бесполезно -- вечно выскакиевает это окно с выбором профиля! какой [edited] мог такое придумать??? и как избавится от эт ого [edited]!!! мне нужен обычный браузер каким он был до версии 150 без [edited] вкладок и [edited] ИИ

Open 3 9

After most recent update, Firefox Home no longer loads on new tabs.

Firefox on macOS. After most recent update, when I open new tabs I get Oops, something went wrong loading this content. Refresh and try again I went to settings to make … (gụkwuo)

Firefox on macOS. After most recent update, when I open new tabs I get

Oops, something went wrong loading this content. Refresh and try again

I went to settings to make sure Firefox Home was the default loaded on New Tabs, which it is. How do I fix this?

Moderator note: This question has been edited to correct the formatting and correct the OS mention.

Asara ya 3 18

Firefox home - Shortcuts - open in current tab to open in new tab

Hello, On the Firefox home page, there are shortcuts. I have pinned some of these shortcuts. When I click on a shortcut, it opens in the current tab. I would like to have… (gụkwuo)

Hello,

On the Firefox home page, there are shortcuts. I have pinned some of these shortcuts. When I click on a shortcut, it opens in the current tab. I would like to have the shortcut I click, open in a new tab, without having to Ctrl+click Is this possible?

Open 1

Dear invaluable Mozilla Community, I am about to download all my Hotmail/Outlook content (over 20 years worth!) to local storage as a .PST file. Can Mozilla help me acces, search and read those mails and attachments?

I have many years worth of e-mails in several folder in Hotmail/Outlook. I am about to download them to local HD storage. I will probably use the Outlook Export function … (gụkwuo)

I have many years worth of e-mails in several folder in Hotmail/Outlook. I am about to download them to local HD storage. I will probably use the Outlook Export function which I understand will send me a massive single .PST file. Does Mozilla have a way by which I will be able to search, read and generally access those e-mails and their attachments? Thank you very much for your help - this is part of my campaign to become less dependent on the Big Tech Bros...

Open 1

la toute dernière version de firefox ne fonctionne pas. Message l'onglet a planté

Après avoir téléchargé la toute dernière version, 18.5.00, firefox ne fonctionne plus. Le message apparait à chaque recherche d'un site : l'onglet a planté. Que faire ? M… (gụkwuo)

Après avoir téléchargé la toute dernière version, 18.5.00, firefox ne fonctionne plus. Le message apparait à chaque recherche d'un site : l'onglet a planté. Que faire ? Merci

Open

cannot play videos on hulu despite following help instructions

Unable to play a video on Hulu with my own Hulu account, which I have had no issues in the past doing, even with all my ad blockers and trackers enabled (Privacy Badger, … (gụkwuo)

Unable to play a video on Hulu with my own Hulu account, which I have had no issues in the past doing, even with all my ad blockers and trackers enabled (Privacy Badger, uBlock Origin, AdBlocker Ultimate, Ghostery, and Malwarebytes). I have tried disabling all of the above extensions, refreshing the website and still no luck. I have also followed the instructions Hulu guides me to via a link on the screen (see attached screenshot) to their help page https://help.hulu.com/article/hulu-power-cycle?utm_source=hulu&utm_medium=error-message&utm_campaign=video-02 None of these have helped either. My internet speed is fine, I checked it through 3 different internet speed testers to verify Also checked my Wifi signal through our Google Home portal. I've searched online for solutions and haven't found anything new to help or in the Mozilla Support forum. My computer/laptop is up to date on all updates and software. Appreciate any support, thank you!

Open 3 36

How to sort Tab Groups alphabetically in the Add Tab to Group Menu?

How to sort Tab Groups alphabetically in the Add Tab to Group Menu? I want to add tabs to groups bit the groups are changing their position and it would be very helpful t… (gụkwuo)

How to sort Tab Groups alphabetically in the Add Tab to Group Menu?

I want to add tabs to groups bit the groups are changing their position and it would be very helpful to (optionally) have the freedom to sort Tab Groups to appear alphabetically in that menu!

But that should NOT affect the sorting order in the browser window!

But of course it also would be helpful to have the freedom to also sort the tab groups order in the main windows, but please make it a different sort order than in the Add to Tab Group menu dropdown.

Thanks!

Open

Drag and drop from downloads panel to Outlook Web broken since recent update

Hello, Since a recent update, I can no longer drag and drop files from the Firefox downloads panel directly into Outlook Web (webmail) as an email attachment. This used t… (gụkwuo)

Hello,

Since a recent update, I can no longer drag and drop files from the Firefox downloads panel directly into Outlook Web (webmail) as an email attachment. This used to work fine before.

Steps to reproduce: 1. Download a file (e.g. a PDF) 2. Open the downloads panel (the arrow icon in the toolbar) 3. Try to drag the file from the panel into the attachment area of a new email in Outlook Web 4. The file does not get attached — nothing happens

Expected behavior: the file should be attached to the email, as it was before.

Workaround: I have to open the downloads folder via the folder icon in the panel, then drag from Windows Explorer instead.

Firefox version: 150.0.2 (64-bit) OS: Windows Webmail: Outlook Web (outlook.office.com or outlook.com)

This is a regression, it worked in previous versions. Is there a fix planned?

Thank you.

Open 1