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Persistent “Paste” tooltip appears automatically in recipient form on Banco Santander Chile website, blocking input.

  • 1 válasz
  • 0 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: GerardoPcp04

franciscoalarcon
franciscoalarcon
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Steps to reproduce: Open https://banco.santander.cl and log in. Go to the transfer section and choose to add a new recipient. Click into the "Nombre o alias" field. The “Paste” floating tooltip appears immediately, even though no right-click or paste action has been triggered.

Actual result: A tooltip with only the option “Paste” appears automatically. No other context menu options are visible—just “Paste.” While the tooltip is open, it blocks all keyboard input into the field. To close the tooltip, I must either click on it multiple times with the left mouse button, or press Esc. Once it’s closed, I can enter a few characters, but then the tooltip reappears and blocks input again, repeating the cycle.

Additional notes: The issue occurs in Firefox 138.0.1 (64-bit) and has also occurred in earlier versions. It does not happen in Chrome, Edge, or on the mobile app. It persists even when: 

 Using Firefox Safe Mode
 Testing with a fresh Firefox profile
 It has been observed on two separate PCs, one running Windows 10 and another running Windows 11

This behavior makes it nearly impossible to input a recipient’s name using Firefox on this site.

Any sugestions on how to solve it or shoud i report it like a bug?

Steps to reproduce: Open https://banco.santander.cl and log in. Go to the transfer section and choose to add a new recipient. Click into the "Nombre o alias" field. The “Paste” floating tooltip appears immediately, even though no right-click or paste action has been triggered. Actual result: A tooltip with only the option “Paste” appears automatically. No other context menu options are visible—just “Paste.” While the tooltip is open, it blocks all keyboard input into the field. To close the tooltip, I must either click on it multiple times with the left mouse button, or press Esc. Once it’s closed, I can enter a few characters, but then the tooltip reappears and blocks input again, repeating the cycle. Additional notes: The issue occurs in Firefox 138.0.1 (64-bit) and has also occurred in earlier versions. It does not happen in Chrome, Edge, or on the mobile app. It persists even when: Using Firefox Safe Mode Testing with a fresh Firefox profile It has been observed on two separate PCs, one running Windows 10 and another running Windows 11 This behavior makes it nearly impossible to input a recipient’s name using Firefox on this site. Any sugestions on how to solve it or shoud i report it like a bug?
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GerardoPcp04
GerardoPcp04
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Hola, Me han comentado se ese problema con ese banco, que conozca es en el único sitio que ocurre. La página accede al portapales del Windows y por eso aparece el botón de pegar, tengo entendido que en Edgar aparece el popup donde dice que quiere usar el portapapeles y se puede denagar y allí ya no aparece el botón pegar. Voy a consultar que se puede hacer para Firefox. Saludos

Módosította: GerardoPcp04,

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