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how to unblock a site?

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 24 megtekintés
  • Utolsó üzenet ettől: zeroknight

lgelfand
lgelfand

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support.

Thank you,

Ludmilla

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support. Thank you, Ludmilla

Összes válasz (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Site? Screenshots of the issue please.

zeroknight
zeroknight

Websites can send notifications through Firefox with potentially malicious links and these should not be confused as coming from Mozilla. Only download Firefox from the official mozilla.org website, updates are done automatically and do not require any further action.

If you have downloaded malware purporting to be a Firefox update, you will need to scan your system with something like Malwarebytes before it is safe to use.