Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Mozilla Firefox account -- lost access to primary email and requires authentication to switch to my registered secondary address

  • 1 válasz
  • 3 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Hello, I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer. I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Összes válasz (1)

more options

Did you try to login directly ?

In case of issues try to login to the Firefox Account via this website.