Last Pass will not work in private window
I have the Last Pass add on on a full subscription. While the Last Pass program works in a normal Firefox window, if I open a Private Window the Last Pass icon is displayed, but the drop down menu will not open. If I return to the normal window the Last Pass drop down opens as usual. Windows 7 Pro and Firefox v 57.02. Please advise.
Kiválasztott megoldás
Last Pass responded with this: This is a known bug which our development team is currently working on. We don't have any ETA for the fix yet but rest assured that we are on top of this. We will send out a patch/update as soon as we get this fixed. Will keep you posted.
Összes válasz (7)
You should talk to its support.
Any messages about this in the Browser Console?
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en/Tools/Browser_Console
cor-el said
Any messages about this in the Browser Console?
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en/Tools/Browser_Console
Thanks for reply. I'm just a user, not a developer and see nothing obvious - ie specifically mentioning Last Pass, on opening the Browser Console in the ordinary window or the Private Window. Will live with it. The add-on has been useful, especially across different devices, but a shock doubling of sub with no real benefits has me looking at other password program solutions.
Please see URL for their Homepage, Support Page and Contact Page.
Please let us know if this solved your issue or if need further assistance.
Thanks for the reply. It appears responders do not consider this a fault in Firefox (despite the problem only appearing after the last Firefox update). I have submitted a request for assistance on the Last Pass help system and await advice. Will post back if I get a successful reply.
Kiválasztott megoldás
Last Pass responded with this: This is a known bug which our development team is currently working on. We don't have any ETA for the fix yet but rest assured that we are on top of this. We will send out a patch/update as soon as we get this fixed. Will keep you posted.
Good luck.