Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Thunderbird - Can't login to TW Roadrunner - won't accept my password

  • 3 प्रत्युत्तर
  • 4
  • 7 views
  • के द्वारा अंतिम प्रतियुतर christ1

more options

Verified password is OK using webmail (webmail.ca.rr.com). When I load Thunderbird and use Get Mail, it asks me to enter my password. I input confirmed good password and receive the message "Sending of password did not succeed. Mail server pop.ca.rr.com responded: mail storage services unavailable, wait a few minutes and try again." When I click OK it responds with "Login to server pop.ca.rr.com failed." If I click on Enter New Password or Retry, I get the first message again.

Uninstalled and reinstalled latest Thunderbird. Still getting the same messages. Trying to figure out what to do next.

Verified password is OK using webmail (webmail.ca.rr.com). When I load Thunderbird and use Get Mail, it asks me to enter my password. I input confirmed good password and receive the message "Sending of password did not succeed. Mail server pop.ca.rr.com responded: mail storage services unavailable, wait a few minutes and try again." When I click OK it responds with "Login to server pop.ca.rr.com failed." If I click on Enter New Password or Retry, I get the first message again. Uninstalled and reinstalled latest Thunderbird. Still getting the same messages. Trying to figure out what to do next.

All Replies (3)

more options

Check with Roadrunner whether they have server issues.

more options

Already did that. Not a server issue. In fact, I just added the account in question to Thunderbird running on a different computer and don't have the problem on the second computer.