Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

additional windows keep poping up. How do i stop this?

  • 2 प्रत्युत्तर
  • 3
  • 2 views
  • के द्वारा अंतिम प्रतियुतर ideato

anb1222
anb1222
more options

Hello,

My problem is i keep seeing additional windows pop open without me asking it to do so. I also get on the top, bottom and sides of my window that's open, ads that come up. How do i stop all of this from happening? Thank you for your help.

Eddie

Hello, My problem is i keep seeing additional windows pop open without me asking it to do so. I also get on the top, bottom and sides of my window that's open, ads that come up. How do i stop all of this from happening? Thank you for your help. Eddie

All Replies (2)

Diego Victor
Diego Victor
more options

First check if this problem is related with your addons, try start Firefox in Safe Mode:

Try scan your computer, sometimes this problem is caused by malwares:

Also try use addon to block popups/ads:

ideato
ideato
more options

Hello, maybe it is not related, but in your system details it seems that you have in your profile folder a User.js file.

The user.js file does not exist by default. If you create the file, forget it, if you have not create the file then delete the User.js file (some programs create and write in the file also).

thank you