Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird wont send emails on certain internet wifi connection

  • 1 प्रत्युत्तर दें
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Toad-Hall

IEnjoyShotgun
IEnjoyShotgun
more options

It says, whenever i try to send an email "The Kerberos/GSSAPI ticket was not accepted by the SMPT server mail.pm.telstra/com. Please check that you are logged into the Kerberos/GSSAPI realm." and only on this certain internet (telstra). it works fine on my home internet (bigpond) but whenever i go to the work internet it doesnt work

It says, whenever i try to send an email "The Kerberos/GSSAPI ticket was not accepted by the SMPT server mail.pm.telstra/com. Please check that you are logged into the Kerberos/GSSAPI realm." and only on this certain internet (telstra). it works fine on my home internet (bigpond) but whenever i go to the work internet it doesnt work

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Are you actually using Kerberos/GSSAPI or has this been incorrectly selected?

You could check your settings on the home computer to see if you are using Authentication method:'Kerberos/GSSAPI' or 'Normal Password'.

Try:

  • Tools > Account Settings > Outgoing Server (SMTP)
  • select the server and click on 'Edit' button
  • Authentication method: select 'Normal Password'
  • click on OK
  • then click on OK to save account settings changes.