when i opened tbird on windows 10, it showed a start page/donation page, and can't see messages (Bug1975299)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. wh… (read more)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. when i open tbird again, i can not get out of the donation page. what should i do please???????

נשאלה על־ידי JJA ב־לפני שבוע

תגובה אחרונה מאת JJA אתמול

Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

נשאלה על־ידי Mac Shepherd ב־לפני 2 ימים

תגובה אחרונה מאת Mac Shepherd לפני 2 ימים

Delayed tab close on snap since version 140

Hello. I use Firefox on an computer with Ubuntu, (installed as snap) and have noticed that since the update to version 140 (specifically, version 140.0 canonical-002-1.0… (read more)

Hello.

I use Firefox on an computer with Ubuntu, (installed as snap) and have noticed that since the update to version 140 (specifically, version 140.0 canonical-002-1.0), closing a tab causes a noticeable delay : that is, upon any action that would close a tab (clicking on the cross, pressing CTRL+w, or middle clicking), there is a delay of about 200 to 300 ms before the tab is actually closed.

However, during this delay, the window still responds to inputs, leading to rather annoying situations. For example, during regular usage, I usually open a great number of tabs. When I am done with browsing, I close them, by repeatedly clicking the cross button on the tabs. It used to be that the tab under the cursor would immediately close, then the next tab would slide under the cursor, and I would click again to close that one, etc.

But now, when clicking the cross button, the tab is not closed, and when I click again after a small delay (because of muscle memory), the tab is still there. This cause the two single clicks to be treated as a single double-click, which for some reason puts the window in full-screen mode (but only with the snap version; I'm not sure what's going on here).

When using CTRL+w when closing tabs, the delay is still there, but the inputs are correctly handled. If I press CTRL+w three times at the usual rate, I can see the three key presses, then nothing happens for a few instants, then the three tabs close at the same time (i.e. the delay is from input to tab close, not from tab close to other tab close).

This behaviour is completely absent on Firefox (also version 140) on my windows computer.

This delay does not appear when creating tabs, and it does not occur either when closing the window or when closing the last tab in the window (leading to an amusing situation where shutting down Firefox is actually faster then closing a tab). These operation keep going at their previous speed, immeasurably fast to the human eye.

Navigation does not appear to be meaningfully slower than before the update, and the CPU/memory usage is very reasonable.

Curiously, this appears to be a fixed delay. Closing an empty tab takes the same time as closing a very busy one. Closing a tab when there are five takes the same time as closing a tab when there are thirty.

This issue makes browsing feel incredibly sluggish.

Is there a solution for this problem ?

Edit 1 : I have tried to run Firefox in troubleshoot mode, but there was no difference in behaviour. Edit 2 : Fixed typo. Edit 3 : Added exact version. I also tried to refresh Firefox, but the issue remained. Edit 4 : The problem is still present in version 140.0.1 canonical-002-1.0. Edit 5 : The problem is still present in version 140.0.2 canonical-002-1.0. Edit 6 : As of version 140.0.4 canonical-002-1.0, the problem seems to have been fixed. Thank you.

נשאלה על־ידי cd ב־לפני 2 שבועות

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

נשאלה על־ידי rrambrose ב־לפני חודש

תגובה אחרונה מאת rrambrose לפני 3 ימים

Ajay Hinduja Geneva, Switzerland (Swiss) – Recent Update Severely Impacted Performance

Hi everyone, I'm Ajay Hinduja from Geneva, Switzerland (Swiss). The update I installed three weeks ago has drastically reduced performance—everything is running about 8… (read more)

Hi everyone,


I'm Ajay Hinduja from Geneva, Switzerland (Swiss). The update I installed three weeks ago has drastically reduced performance—everything is running about 80% slower. Every page load or tab switch now takes around 10 seconds.

Is this a known issue, and is there a fix planned? I’ve been a loyal Firefox user for 20 years, but if this continues, I may have to switch browsers.

Thanks! Ajay Hinduja Geneva, Switzerland (Swiss)

נשאלה על־ידי Ajay Hinduja ב־לפני 4 ימים

תגובה אחרונה מאת Ajay Hinduja לפני 3 ימים

How DID I import a single (also need multiple) .EML file into TB 115.10 -- and now can't duplicate (no extension needed)?

After wasting hours trying “this and that” – I did successfully "import" (not in the “import” menu) a single .EML (text) email file into my TB 115.10 e-client? I can’t re… (read more)

After wasting hours trying “this and that” – I did successfully "import" (not in the “import” menu) a single .EML (text) email file into my TB 115.10 e-client? I can’t remember how – and can’t duplicate it.

Yes, I know there’s an “extension” to do this, but if I did it only with TB 115.10 – why deal with the paranoia of permissions (must have access to everything)?

I need to “move” about 4000 emails from an ancient ISP (still used, too) into my TB 115.10 e-client – to then move to ”Folders” and then archive off-line. I can download emails (to my folder) from the ISP only individually as .EML files – and did get one successfully into TB (it reads [looks about the same] as an email “retrieved” by TB).

I can only “download” individual ISP emails (their rules, programming) so, hoping to set up a macro to “download” about 100 per day. My ISP inbox is almost full every day with new emails that must be deleted or “moved” due to new emails arriving every day.

Any ideas – or better still step by step suggestions?

Responses in Spanish are fine – French or Portuguese workable.

Dru DruPub@OneImageDru.com

נשאלה על־ידי Dru ב־לפני 3 ימים

Can only click on links/buttons/videos the second it is loaded

Every time i load a page i have to quickly click on the link. If i don't it will not load. Every website that has a drop down menu wont allow me to click. In order to cli… (read more)

Every time i load a page i have to quickly click on the link. If i don't it will not load. Every website that has a drop down menu wont allow me to click. In order to click anything i have to refresh the page and click the link before it fully loads or else it just wont register. And it wont register across the entire page. Can't open in a different tab, cant do anything.


Doesn't happen with anything other than your browser.


I want to keep using your browser but its becoming incredibly annoying and i often have to jst say "fuck Firefox" copy the link to any other browser and it works perfectly.

נשאלה על־ידי danrog2017 ב־לפני 4 ימים

abusive captchas

I find the use of validation tests (captchas) with images abusive. One may have to click on those pictures for 10 minutes before he can open a bookmark. this is showing … (read more)

I find the use of validation tests (captchas) with images abusive. One may have to click on those pictures for 10 minutes before he can open a bookmark. this is showing more interest for bots than for persons. As a result I avoid using Firefox as much as possible, and turn to other bowsers that will met you get what you want. why don't invent another system?

נשאלה על־ידי jmpaglia ב־לפני 4 ימים

Firefox stopped working on my computer.

Firefox stopped working on my computer. Every time I try to open it I get an error message that says "Windows cannot access the specified device, path, or file. You may n… (read more)

Firefox stopped working on my computer. Every time I try to open it I get an error message that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I tried to uninstall and reinstall with no success. Our IT dept tried as well and nothing we have tried has resolved the issue. Thank you for your help.

נשאלה על־ידי Ariana Garcia ב־לפני 5 ימים

Strange problem with thunderbird to gmail connection.

For some time I cannot access any more Gmail messages from my Thunderbird. When cancelling my email address in Thunderbird and trying to reopen it as new address, I'm g… (read more)

For some time I cannot access any more Gmail messages from my Thunderbird.

When cancelling my email address in Thunderbird and trying to reopen it as new address, I'm getting the message "registration on the server failed".

Then I tried to open my email address on the laptop of my wife in her Thunderbird: there it works perfectly.

In addition I tried to open her email address on my Thunderbird: I'm getting the same message "registration on the server failed".

We have both Thunderbird 128.12

I'm working with Windows 11.

She is still on Windows 10.

Any ideas?

Thanks!

נשאלה על־ידי Alex ב־לפני 5 ימים

Thunderbird 140.0 on Win 11 PC - Recurring Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downl… (read more)

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downloaded. I do see new emails on my phone but will not read into Thunderbird??

Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Tried: Troubleshooting, closing Thunberbird and reopening, rebooting windows system, compacting, etc. to no avail....

נשאלה על־ידי Brant Mercer ב־לפני 6 ימים

תגובה אחרונה מאת Brant Mercer לפני 5 ימים