Thunderbird Community Forum

Hello

I am using Thunderbird for a long time. Great app. 

I have a problem with 128.2.2 esr. After upgrading to this version i am unable to send emails with an Office 365 account from my work. Same settings with outlook are working great no problem

when i am sending an email it does nothing... just says sending....if i press cancel i get ..sending of message failed. unable to authenticate to outgoing server smtp. Please check the password and verify the Authentication method in Accounts Settings smtp. (all settings are good)

if i just let the window after a couple of minutes ...i get Sending of the message failed. the message could not be sent because the connection to Outgoing server smtp timed out . try again

windows 10 22 h2 - 128.2.2

thank you in advance

I have accounts from Outlook Mail through GoDaddy and Gmail on my Thunderbird desktop app. After the update on 9/17/24 I am unable to send from any of my 3 accounts. Please help.

Fired up 128.2.1 this morning -- worked fine. Pulled email of my Office365 and gmail accounts no problem. Noticed there was a point update to 128.2.2 - applied the update, but now both Office365 and Gmail fail to authenticate. Time out.

Anyone else seeing this?

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

After a power outage I now get this message on all three of my computers but only on some accounts:

"An error occurred while sending mail, The mail server responded: <1234@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings, AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I know what that means but I'm very confused because I use and have always used ONE <default> smpte for all my accounts and never had a problem until now. Thunderbird even gives the user a choice of whether to use one default account or separate smpte password statements for each account. I still can't send when I try to enter separate urls and/or passwords for each account. Anyone know what's going on? Thanks, Joe

For several days now, gmail is coming in to Thunderbird and messages seem "blank" in terms of From/To, and the message body only shows this text:

--=_MailMate_8F7C2235-70BE-4FB4-B7EE-D2C7F4F76F61_=--

Today, this is happening with several messages at this moment. I have not been able to figure out a pattern, or if/when the message begins to display properly. I re-started Thunderbird in Troubleshooting mode, and the messages display in the same way. That is, the bug remains in Troubleshooting mode. I can even use the Quick Filter and search the "Body" of messages for _MailMate and Thunderbird returns the "correct" results -- 10 emails in this strange "state."

If I go into gmail.com, I can see the messages just fine. Here is the body of the above email, in this case, an emergency alert message from the city where I live:

Delivered-To: postiffm@gmail.com Received: by 2002:a05:6a10:d1cd:b0:586:a6e1:868a with SMTP id m13csp984931pxv;

       Wed, 18 Sep 2024 10:01:10 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IHaNsItsI2+jnV2L6eGhkuEp93RplXofk8rhXW0EJ2H9IX9UdndOzda9BeNCRLB3tArg0Y/ X-Received: by 2002:a05:6902:240d:b0:e20:2031:c866 with SMTP id 3f1490d57ef6-e202031c8e1mr2299622276.56.1726678870279;

       Wed, 18 Sep 2024 10:01:10 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1726678870; cv=none;

       d=google.com; s=arc-20240605;
       b=As5cCXCVY8C4QNoim/Zfa8w1LMUp7s7jwTRkAYb49AbBYTOgdMBEOgDWWHTR7h/oJH
        M6CbvsElriTZkq1ZcuazWq5lFsyAg/vpYDbEh+g1pUCUZ5PLK18+rnKF1s5rmUl8uoha
        A69cwFOZ9yXB6mxcWIy77Iw4arojJVEbb9V859/yvuVuxcug8f8jJQDBkSPJFMVOAaTK
        xVP8+SzDpuw09KjoBzt+9eBNYZ3eu9GOX9yEUuxi6SwT0nd+AWfjDsMXvYMYThiEcqMC
        lpxzS3r4B6evJZ7qBeRgTcPdHzUN1XC8MQLMrdKiA4EWPySYdjJVMOrN/2gAlmEDyYe/
        w6og==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605;

       h=importance:mime-version:subject:message-id:to:reply-to:from:date
        :dkim-signature;
       bh=YOlXNQf5Pxr6y3/oUZ6TWYph7Y9vlVkfPSNWsCrtH9Q=;
       fh=t6EIjaBAbq7jdMWw1tKW+ltt5Bh4JA8n4CiMtcOejzk=;
       b=Nou3xK0/p//+4WpaG1B/6vC7v7huaDZKAWKbHKewuWnM2Q9bBImepyUM0eEhokHcW1
        cwZ1cfHotl3DyKFCaNd8Ekhc0x+qovo/YPZ1QEra2nnfT81KbF8XpAiIykGP5O3EP6ek
        e7aJ9dSbn+9zW0k6DOzCq12FEpO8oBtcOqiM7PKsoh7q6y5QhfNUMxRL4Or+0fReI5DS
        rq4V/d5m+fqmSg/B0nqv3yavk6qy0RYVRtAxvG7CNpGZyCNJk7dapchHYf7hpY5iXts7
        wYSYXz7pm4WpyCjxM76kDiD7AJk1jJvnI75pnHpETyk9kpj8T6cYSv3WfG4kTQzigz55
        H3aQ==;
       dara=google.com

ARC-Authentication-Results: i=1; mx.google.com;

      dkim=pass header.i=@everbridge.net header.s=20190507 header.b=pV6CcQPr;
      spf=pass (google.com: domain of noreply@everbridge.net designates 3.21.23.140 as permitted sender) smtp.mailfrom=noreply@everbridge.net;
      dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=everbridge.net

Return-Path: <noreply@everbridge.net> Received: from smtp04-e2.everbridge.net (smtp04-e2.everbridge.net. [3.21.23.140])

       by mx.google.com with ESMTPS id 3f1490d57ef6-e1dc13f337esi5815680276.740.2024.09.18.10.01.09
       for <postiffm@gmail.com>
       (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
       Wed, 18 Sep 2024 10:01:10 -0700 (PDT)

Received-SPF: pass (google.com: domain of noreply@everbridge.net designates 3.21.23.140 as permitted sender) client-ip=3.21.23.140; Authentication-Results: mx.google.com;

      dkim=pass header.i=@everbridge.net header.s=20190507 header.b=pV6CcQPr;
      spf=pass (google.com: domain of noreply@everbridge.net designates 3.21.23.140 as permitted sender) smtp.mailfrom=noreply@everbridge.net;
      dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=everbridge.net

Received: from ne01-nconn-email-prod-us-deployment-6b68468f9f-w82lv (ip-10-220-23-178.us-east-2.compute.internal [10.220.23.178]) by smtp04-e2.everbridge.net (Postfix) with ESMTP id 91B9F802A81 for <postiffm@gmail.com>; Wed, 18 Sep 2024 17:01:09 +0000 (UTC) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=everbridge.net; s=20190507; t=1726678869; bh=YOlXNQf5Pxr6y3/oUZ6TWYph7Y9vlVkfPSNWsCrtH9Q=; h=Date:From:Reply-To:To:Subject; b=pV6CcQPr7QhijQwRAvV7/xhTmPZlMYmZe1pnV++h1euvRPT2fXOMrTwmI1uxuN7Ja u/q/12NOi/946JxSe/shWIFajv6B3oMnaXAcvsn3m5DDpMepoCIsIfIdhRWxH/vVML z+AS78NM+rQsVhwxvi7MOgXkKdYnrLJTTAvEB9BBfPpS9BRp2NVC7MyXaAYeZxMHOL 9ktGWEjQbP0BxsMLWm4QbK/GDmk79qoBuSZEk4QxWPfzR85CldyG4edz+tXpFJSH6J uuisKFV6q3j6Ti3lWXnJ39xsy1SVD5tNlfS3NAG2me0V9OfQGC9lVfhCTyXnPF6A5q CwDXTHQJ9RAkQ== Date: Wed, 18 Sep 2024 17:01:09 +0000 (UTC) From: City of Ann Arbor <noreply@everbridge.net> Reply-To: City of Ann Arbor <conf-66eb074e45f807406f5536b8-66eb074c93cc733b009a4999@smtpic-ne.prd1.everbridge.net> To: "postiffm@gmail.com" <postiffm@gmail.com> Message-ID: <1970252561.12856181.1726678869677@ne01-nconn-email-prod-us-deployment-6b68468f9f-w82lv> Subject: A2 Emergency Alert: Test MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_12856121_59620386.1726678869467" X-Priority: 1 Importance: High

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit

       
       
        
            <meta charset="UTF-8">
            <title>A2 Emergency Alert: Test</title>
        

        
        
        

            

            
            
            
            

                
 <style>body {font-family: 'arial'}</style>
A2 Emergency Alert: Test

This is a test of the A2 Emergency Alert System. This is only a test. Thank you.



                

                
            
            
            
            

                If you would like to update the way you receive these notifications, please log in to the Washtenaw County Alert Portal. 
        
        
        
        

I have various sub address books. For example "warnings". I used to be able to right click on one of these and choose "add to BCC". All of the addresses would then be added to BCC in my email to send. Then I could type the message and send it to all without sharing individual email addresses. I can no longer do this. I am using an older version of thunderbird 91.13.1. When I updated it a few years ago, I couldn't find my way around, so I stuck with the old version because it was working for me! Many thanks for suggestions or solutions.

With version 128, now when I open Thunderbird, I get a notification alert and sound for every new email. If I have 20 new emails, I get 20 notification alerts and sounds. Very annoying. The previous version would have one notification saying I have 20 unread emails. Much better.

Win 365 desktop, Thunderbird 128.2.2esr (64-bit) -- all updates current.

With the last update every e-mail displays both the name and e-mail of the sender in the Corespondents column of the inbox and other folders. While I understand the security value of this I find it much more difficult to read. They become very long and cluttered. Is there any setting I can change to make the e-mail part not display?

Even better would be a setting or update where the sender name and e-mail are separate columns.

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Thunderbird just updated to this new Nebula version and now my Gmail account isn't working. I have other accounts setup and they seem to still work (Outlook based) It sits there trying to sync my calendar or I get Checking mail server capabilities. It also doesn't shutdown when I exit Thunderbird. What is going on?

When adding attachments to an email that I am composing, the attachment pane at the bottom of the window shows there are attachments and the size, but I cannot view the list of attachments, say to verify what I attached or delete an attachment. Clicking on the bar toggles the caret from > to v but does not show the list. I have also tried to resize the pane and the double arrow appears and can be dragged, but the pane does not resize.

I have also tried selecting and deselecting the "Attachment Pane" option form the View Menu, without success.

I have attached a screen shot.

Any help would be appreciated.

I need to set up a reoccurring task for the 2nd Tuesday of the month, but can not find a way to do it except to manually populate each month. I would think this would be a common type of task, but all my searches are coming up empty.

Thanks!

How do I figure out what is interfering with Thunderbird printing? I can start in safe mode and it will detect the printer and print but then I lose formatting I like on the home page.

Although OK 2 days ago, I am no longer receiving emails on one of my email addresses Instead, I am asked for a new password. I would certainly do that but I don't know how. Google tells me to click om the hamburger icon and then how to get to "saved passwords". But when I click on "show Passwords", thinking I might be able to change an email PW there, I am asked to verify my identity and provide a password. I haven't a clue what password is wanted here. My simple Thunderbird PW I set up many years ago does not work. So how do I change my Password for my Email address that no longer works?

I have tried all the solutions posted here and on other sites to no avail. No matter which colors I use in the settings menu, Thunderbird always displays a reply message in dark grey text on a darker grey background. I have tried the system theme, the light theme, several dark themes but the result is always the same. If a hit reply to a message (which is usually HTML) the reply window shows dark grey text on a darker grey background. Has anyone found a solution to this ?

Thanks

Is there a way to batch delete many email addresses from the Address book? I have 156 email addresses from the same server (i.e. "@XXX.com") that are no longer needed and I want to delete them. Is there a fast way to do that?

Thanks!!

Lin

Hello Support.

Thunderbird V128, Win10 (64bit).

How do I add or change the columns to show me nicknames or other fields when Composing?

During write (composing) there is a contacts list on the left.

There is a button (for which no help pops up when hovering) that allows me to add the columns "address book" and/or "email address", but no other fields like nickname or phone number.

Thanks, Mark.

Have just had an issue with an email coming in from a support person at the Uni helpdesk. The inbox (see below left) shows the correct name and email address, but the content is quite different.

When I checked the mail using Outlook, the correct file content was shown (see below right).

I have tried compacting the Inbox folder within TB [128.2.0esr (64-bit)], but no change. I am running Win 11 (64-bit) 23H2 with the latest cumulative update (KB5043076) installed 5 days ago.

Any suggestions gratefully received!

Bill